Sandals Negril

We stayed in the sundowner building swim up one bedroom butler suite. The room is a bit dated but still very comfortable. Our room 6102 was an end unit, directly across from the barefoot restaurant (pictured). Each morning, we would go out and drink coffee on the patio and we had a clear view of people eating breakfast right across from us. It wasn’t bothersome, I just wish we had more privacy. If you get a higher room number, you move away from the restaurant and have more of an ocean view. I would assume 6112 and up have the better views. The food was delicious. We enjoyed the tapas restaurant the most. The jerk chicken and fish in foil are absolutely amazing!!! And ask for coconuts with a shot of Appleton reserve. It will not disappoint!!! (Unless you don’t like coconut or rum) The bayside buffet left much to be desired. Not bad, just so-so. A special shoutout to Chris, the bartender at the beachfront bar in front of the piano. This man deserves a promotion. He was so friendly and attentive, an amazing asset to the resort. Secondly, our butler, Christopher. He exemplifies what the butler experience is all about. If we return to this resort, we will be requesting him. Outstanding service. Rochelle at the loyalty/next vacation desk was so friendly and accommodating in helping us book our next trip. Lastly, Martel, the piano man. Such a great talent. This kid is going places. So much fun, an all around great guy. There are beach peddlers, but not too pushy. A simple “no thank you” is all it takes and they keep moving. I’d rather they not be there, but they really were not much of a bother. The resort is directly next to Hedonism 2, a nude / nudist resort, which you can walk to if you navigate toward the right side if facing the beach. The beach is public and you’re welcome to participate should you care to. You’ll definitely see some activity there, but everyone was polite and friendly. We love the Sandals/Beaches brand and can’t wait to go back. See you soon, Jamaica!

We booked this following a visit to the Sandals in Barbados earlier this year foolishly expecting the same standard of accommodation and it’s left us deflated I have to say for a “ Grand Lux Club Level Room” this is simply just not at the races, it’s tired and in desperate need for renovations from top to bottom. We asked to move rooms twice due to the standard as did plenty of other folks (3 * accommodation) for a 5* price tag. Food and staff great and that saves the day but come on Sandals you’re better than this, after all your selling a dream not a nightmare 🤷🏼‍♂️

Another wonderful trip “home” to Negril! This was our 5th trip to Jamaica, and as usual, we had a wonderful time! I will start by saying that if you are looking for things that aren’t perfect you will find them, but that is true everywhere, even in the states. Our trip was lovely. We arrived on Saturday 11/9 around 2:30, customs was much improved with tons of electronic kiosks, and it only took about 30 minutes to clear from the time we got off the plane. We took private transport from the airport (Orlando tours - Orlandotours123@gmail.com) as we have the last 2 trips to Jamaica and were on resort in just under 90 minutes. We stayed in the 2 story, 1 bedroom butler villa (Category 1B) and had the 3rd and 4th floor patios. The view was spectacular, as usual. Our butlers, Orlando and Gawayne, were on point and took care of us at every turn. We love them to pieces! The dive team was spectacular, just as we had remembered. Josh, Amron, Sanjay, Tristin, Pinky (Richard), Robin, and Garry (Mudslide) were all on the team and we had a great time. Not many divers this trip, so most dives we had 3-4 people max per dive master, which was amazing. We got lionfish hunting certified and racked up 12 dives in 5 days 🎉. The reef has never looked more vibrant and alive! We saw tons of lobsters, crabs, rays, sharks, turtles, fish, and lionfish. The food was probably a 6/10. A few items were removed from the French restaurant (French onion soup and creme brulee) and Bayside was meh for lunch a few of the days. Room service was good. Loved the new restaurant Brava (Shavoina took awesome care of us), and Barefoot (Shoutout to AnneMarie for excellent service and suggestions), the Pizzaria, Barefoot, Sundowner (Adaina was fantastic and attentive), and Mexican restaurant (although a bit spicy) were all solid choices. Loved the new coffee shop/ice cream shop. The ladies working there were all so kind. Rum raisin ice cream was surprisingly good and the pastries were tasty too. Moccacinos were a tasty coffee choice. It’s not exactly the same as Cafe Paris at the other Sandals/Beaches, but we enjoyed it nonetheless. ❤️ The vendors were a bit more aggressive this trip, and I’m not sure why…but perhaps because it’s a slower time of year = they aren’t selling as much 🤷‍♀️. We saw all of 5 cats, and they generally kept their distance if you weren’t feeding them. Certainly not herds of cats as other reviews had indicated. Housekeeping was a bit hit or miss with turndown service, but not a dealbreaker. The bars were well stocked and always happy to get you a drink 😊. The sunsets and the people are always the star of the show here, and they didn’t disappoint! Don’t believe everything you read. Like I said, if you go looking for things that are bad or not perfect you’ll find some. But if you go ready to enjoy your trip, the beach, the sunsets, the diving, and some good ole Jamaican hospitality, you won’t be disappointed! This place is truly Jamaica’s best kept secret!! Happy to answer any questions you may have!

It was a struggle from the get go as they had cancelled two prior trips to Bahamas and Jamaica required additional airfare and much longer flight connections from Colorado. We were told that we would get a room upgrade for the cancellations and that never happened. The room we did get had hot water issues with half hour waits for the water to get hot. It sure wasn’t like the commercials and no live Caribbean steel drum music. Dj playing rap by the pool and most of the time unable to find a lounge chair by the pool or in the beach as the butlers reserve most of them for their higher paying guests. We had a pricey club level suite so we weren’t slumming it. The food was also disappointing with the specialty restaurants coming in last place. The marlin was very chewy and pasta sauces rather bland. Most of the service people were very nice and friendly and those that weren’t kind of stood out. Everything was made more difficult by a lack of available information of tours, restaurants, etc and we spent a good part of first day asking about amenities. By the end of the second day we thought we should express our concerns to management. We got the usual, “should have said something earlier”. We are not big complainers and we were making the best of the things but at some point you just have to speak up. The last day went fine and not sure if we will visit another Sandals.

Fantastic trip, made even better by the staff. The entertainment crew was unstoppable during the dsy and in the shows enter in the evenings, not only were they talented, they were warm and friendly and spent lots of time with the guests. Ruth, one of the dsncers spent quite a bit of time talking to me. Akeem, an entertainer on his 5 th day of work was a shining light! This young man obviously was working hard to learn all routines and spent quality time with guests. He is a great hire and an asset to the hotel. Food service, pool and beach personnel, cleaners and everyone else were great too. The only drawback is the very long ride to Negril from the airport.