Couples Sans Souci

As every time we have visited Sans Souci - our recent stay was perfect. The weather was excellent, the food was great and the staff was very accommodating as always. The grounds were manicured to the maximum and room service was on top of their game. It was a fantastic trip.

The staff at this resort are very friendly and the housekeeping had outstanding service! Thank you to all the staff who made our experience unforgettable. FOOD: Breakfast buffet is on point and was the highlight of the stay. Lunch - a la Carte located by the beach and also a smoothie & snack bar beside the gym. Dinner had 3 restaurants where you have to reserve ahead of time. You can book them yourself by scanning a QR code. Make sure to book the restaurants in advance once you arrive. If you are unable to book a restaurant they have a buffet/a la Carte area that you can eat at as well. Our favourite night was Caribbean night which was an outdoor buffet, the BBQ jerk chicken was amazing!! So delicious! BEACH: There are two beaches located here. One is the main beach and the other is a nude beach. We did not know this resort had a nude beach until we arrived. We didn’t go on the nude beach as it is optional. There are a lot of water activity’s included within the beach at this resort. I highly recommend to go snorkelling as much as you can! POOLS & SPA: There is one pool located by the beach and another pool which is located beside the gym. The pool located beside the gym has a special mineral pool and jacuzzi!! Which are great minerals for your skin. Located next to these pools is a sauna. This is a great area to relax as if you are at a spa. We used these everyday and they are even open for you 24/7. ROOM: We had an ocean suite room. It was very spacious and modern, it even had two shower heads. Not all rooms have two shower heads so make sure to inquire about this before booking. Overall, our room was very nice. You are able to book excursions that cost extra as well if you feel you want to leave the resort for a day. There is a gift shop and a jewelry/cigar shop located at the entrance of the resort. My only recommendation is that I wish there was more Jamaican food offered at the restaurants as I only really got to experience this on their Caribbean night (more jerk chicken needed).

We had a great time and plan to return. Staff were all wonderful. Massage was the best that I’d ever had. Food was delicious. You can be social and active or plenty of space to be alone too. Loved it!

I travelled to Jamaica with the Jamaican Tourist Board and stayed 3 amazing nights at the Couple Sans Souci. The grounds are stunning at the resort, and tucked away in their number 1 spa with their own mineral grotto. The service and staff are friendly, food was great. My room had a great view of the ocean and listening to the wildlife at night was so peaceful. I would recommend this hotel!

This was our first visit in 13 years and it was our 20th wedding anniversary. I booked a penthouse suite, just like I had 13 years ago. The only problem is that Couples decided to call all rooms on the top floor penthouse suites. This is as opposed to having a separate bedroom and living room. Now the "penthouses" are a single big room. This is an issue when my wife gets up earlier than me and has no place but the balcony and bathroom to live while I sleep. This is 100% unacceptable and a money grab at the highest level. If you were hurt by COVID, don't try to make it up with me. Let's move onto the cleanliness situation. They have water dispensers around the property which is nice since you can get a cup and fill up. Not so great when this leads to getting sick with fever and diarrhea. I got sick with stomach issues after 2 days of drinking that water. This machines have ants and every other insect you can think of crawling on them. When I stopped drinking that water, I got better. Let's talk about the staff. 13 years ago was a long time to be away, so we have no idea the state of employees, etc. there. But we were told that the economy is suffering, so that may explain the lack of service this time. We were met with employees just not caring at all. We asked for water to be delivered continually and were told to order it through the app. The app wouldn't deliver before the next day, so we had to continually call to ask for bottles of water. See above why we needed bottled water. The staff felt different this time. We were steamrolled with great employees every other time we went these, but the vibe had definite cooled off since we were that last. Very sad. Overall, I am not coming to this resort again. It's really disappointing because this was our go to for many years and now we'll have to find somewhere else. The property needs a lot of work, it's obvious the weather has taken its tool on the buildings. For the prices they charge now, I can find another, better place to go pretty easy.