Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort

The rooms are very comfortable and spacious; the housekeeping staff did an amazing room refresh everyday. There is no mini bar - just 2 cans of beer and some mixers and water. The nightly shows were entertaining. The food and beverages were fine; the Asian and Mexican dining were our favorites. There is not much of a beach - really none at all. The resort is constantly trying to up sell everything - from upgrading massage packages to buying bottles of wine at dinner. It was too much. Even during check in they were trying to get us to sign up for a 2 hour time share presentation and then called our room to see why we didn't show up. We would stay elsewhere if traveling again.

The most awesome service fell in love the employees. Couldn’t t ask for a better stay. Favela, Blanca, Zander, Aaron, Paloma and Jesus are great! Couldn’t ask for a better servic. The service was amazing foam party was worth it. I’d be happy to have any one of these employees to work for me

We had another great stay at the Hilton in Playa del Carmen. We have been staying there almost every year since they opened the hotel in 2008? Many of the employees have worked there for for many years and recognize us when we arrive. Our membership in Real Club has allowed us to stay at discounted rates by using points we purchased when we joined. Recently we discovered Hilton Honors Stay longer discount rates are about the same as the Real Club rates without having to use our points. The Cinthya Gonzalez with Real Club told me Real Club cannot apply a discount under a discount. It is free to join Hilton Honors, so if you are a Real Club member save your points and book directly through Hilton.

We had a short 4 night trip to the resort last week. Hotel was beautiful and had a great beachfront location close to the walking street. While they were doing numerous repairs getting ready for busy season, it did not take away from the experience. Only reason for the 4 star rating was the food. While not bad, they wanted to upcharge for numerous items and pushed for the items. Overall the food was okay but we have had better at other all inclusive resorts.

This had to be one of my favorite vacations of all time. The staff goes above and beyond to make sure that you have everything you could possibly want. We went to fitness classes with Rodrigo and had an amazing time. The cocktail bar is superb and they will even make smoked old fashions for you. They will literally make any cocktail that you can think of. The Asian restaurant was our favorite by far. We went there twice. Also, loved Irene cone for the Mexican lunches. In addition, the barefoot snack bar near the pool was really great and it had beyond amazing mango sorbet. There was not enough time to try everything that I wanted.we are not the kind of people that like to go to the same place twice but we cannot wait to be back