Paradisus Playa del Carmen - Riviera Maya

We had an absolutely amazing stay at Paradisus Playa del Carmen and couldn’t have asked for a better family vacation experience. Traveling with kids, the activities were a huge highlight for us. There was always something fun and engaging going on—from organized games to kid-friendly entertainment—keeping our children excited and happy the entire trip. It really made it feel like a true vacation for both the kids and the adults. The food was another standout. Every restaurant we tried delivered high-quality, flavorful meals with plenty of variety. It’s not always easy to impress everyone in the family, but Paradisus definitely exceeded expectations across the board. Our suite was incredibly spacious, which made a big difference traveling as a family. Having room to spread out, relax, and not feel cramped added a level of comfort that we truly appreciated. What really set this trip apart, though, was the exceptional service. A special thank you to Arturo, the pool concierge, who took great care of us on both days we reserved a cabana. He was attentive, friendly, and made sure we had everything we needed to fully enjoy our pool days. Also, Angelica, our housekeeper, did an amazing job—our room was always spotless and perfectly refreshed, and her attention to detail did not go unnoticed. Overall, Paradisus Playa del Carmen delivered on every level—fun, relaxation, great food, and top-tier service. We would absolutely return and highly recommend it to any family looking for a memorable all-inclusive experience.

The buffet should be where Blue Agave is for several reasons. The openness and airiness of the Blue Agave space is what vacationing families crave and the general background noise level in the current buffet space is so loud that you have to yell to speak to the person beside you. This may seem like a small thing but I would likely choose a different hotel next time because of it. The rest of the experience was lovely! The Kidsdom team is phenomenal!! As a parent I appreciate that there is significant programming for the kids rather than TV all day.

Angel was really greay dj and his supessrvisor was anna

Angel is an amazing member of the entertainment team and makes the trip so much better. I would highly recommend.

Amazing experience and amazing employees Daniel and angel made the experience awesome and made every night amazing and exciting especially at night when they danced at the dj thing they made the experience one in a lifetime and are amazing employees I’m so honored to have been at this resort and it made my spring break the best possible amazing resort and I plan on coming back in the future