Paradisus Playa del Carmen - Riviera Maya
Playa del Carmen, Mexico
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About the Hotel
Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.
Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.
Location
Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico
77719
Nearest Airport: CUN
Features and Amenities
- General Information
- Connecting/Adjoining Rooms
- Handicap Accessible Rooms
- Dining
- Poolside Dining
- Outdoor Dining
- Private Dining
- Pool Bar
- 24-Hour Room Service
- Swim-Up Bar
- Sushi Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- Sauna
- Multilingual Staff
- Gazebo
- Personal Trainers
- Beach Access
- Theater
- Steam Room
- Outdoor Spa Treatments
- Tennis Court
- Indoor Jacuzzi
- In-Room Amenities
- Air Conditioning
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Activities
- Pilates
- Snorkeling
- Beach Volleyball
- Fitness Classes
- Dance Lessons
- Aqua Fitness
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Catering Services
- Family
- Children's Programs
- Kids Pool
- Children's Amenities
- Playground
- Arts & Crafts
- Nearby
- Shopping
- Restaurants
- Beach
- Interests
- All Inclusive
- Beach
- Hotels
- Kids' Favorite - Perfect for Kids
- Signature Perks
- Spring Getaways
Reviews for Paradisus Playa del Carmen - Riviera Maya
Some great highs, but some borderline vacation-ruining lows.
Stayed at this hotel a few months ago. Stayed in a family concierge master suite. This is a hotel with some very high highs, and some very low lows. Overall I would call this a soft recommend, but it does not below in the 5-star category. Here are some highlights. A+: Angel the concierge. Keep in mind that is a resort concierge and not part of the family concierge program. I'd put the resorts' offered cenotes tour in this category as well. A: The food. They probably had the best food I have ever encountered. Buffet is solid if you're in dire need. The lunch box and regular pool restaurant are good. The specialty restaurants, however, are the stars with the exception of the Asian tepanyaki. B: Rooms. The rooms are pretty good. Nice amenities and good layout. They are just getting a bit dated. B-: Family concierge. Unless you're in it for the room quality, it simply isn't worth it. The upgrades are not that great and their welcome area is vastly inferior to the regular part of the resort. Also, the family concierge personnel were overall bad. It seems more like they're trying to schedule work meetings than trying to make your vacation more enjoyable. C: Pools. These get a bit crowded and there probably just aren't enough of them. D: HVAC throughout the resort. This is an open air resort, so if it's hot, plan to be hot most of the time as you move around. In the unlikely event it's cold, expect the same. The restaurants themselves also had terrible temperature control. Far too hot most of the time. F: The beach. The beach is a massive fail and covered in seaweed. I know this general area does not have the best beaches, but this one is a fail. I would advise that you consider the beach a non-factor or even a negative. Also, the horrific smell of the seaweed permeates the resort, which is a huge negative.
75travelfan - Indianapolis, Indiana
5 Stars
Jorge the manager was very accommodating and helpful. Amazing resort , definitely will be going back
Pee D
Amazing. Will be back!
Lovely experience. Great shows. DJ Juan and DJ Diego were amazing. Our kids had a blast at the game room and Angel was very very nice and made sure our kids have everything they need. Highly recommend. 10/10
Amir J
Fun
Game room playing fortnight .
Viviana N
Would go back
Attention to detail, great for kids and families. Clean, good food, some restaurants were not open, would go back
raymanht - Montreal, Canada
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