Paradisus Playa del Carmen - Riviera Maya

Good food. Service not good if you give no tip. Difficult to have chairs on the beach. Impossible to have chairs or better near the pool. People wake up at 6-7am and put towels on them. They come to the pool much later on. Impossible to try the restaurants. The after checking in, i went to book them. I only had 2 choices at the end of the week Also lots of rooms are oriented inside swimming pool area and there are shows/wedding there until 10pm. I have young kids which go to bed at 8pm. At check in, i have not been informed of the ameneties and the possibilities on the resort

Increíble el servicio del hotel , y para destacar la atención de Erik sus tragos y amabilidad son un 10 ………. Lo recomiendo 100*100 volvería …………………………………………………………………………………………………………………………………………..,…………………………………………………………………………..

Demasiado marcada la diferencia entre lo que permite un brazalete y los otros, No tuve sombra en reposeras de la piscina en la mitad de los días, el buffet ha empeorado muchísimo, olor repugnante en zonas comunes, hotel necesita remodelación, repleto de sargazo y muchos días no lo sacaban, etc.

Junior suite nature view was amazing! Quiet and beautiful view of the pool area. Had breakfast on our balcony evey day. The pool area was clean and the servers were very attentive. The beach was beautiful and had a shaded area with table and chairs. Seaweed was present but was not a problem ( no smell)We will definitely return!

Really enjoyed the service and the food at the restaurants; buffet is average not the best! I was able to booked reservations about a month ago through e-concierge, very happy was able to do that! Stayed for 5 nights and used the Kidsdom only twice; unfortunately my 10 year old was very bored. Definitely better for younger kids; the resort needs more entertainment for sure, for day and night! This was our 5th time going to Riviera Maya; therefore we can compare to other resorts and can say that the common areas need more loving care, more maintenance specially because it is an older resort. Every body offered spectacular service; thank you!