Paradisus Playa del Carmen - Riviera Maya

Playa del Carmen, Mexico

9.5 Superior Luxury
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About the Hotel

Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.

Location

Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico 77719

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Connecting/Adjoining Rooms
  • Handicap Accessible Rooms
  • Dining
  • Poolside Dining
  • Outdoor Dining
  • Private Dining
  • Pool Bar
  • 24-Hour Room Service
  • Swim-Up Bar
  • Sushi Bar
  • On-Site Amenities
  • Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • Sauna
  • Multilingual Staff
  • Gazebo
  • Personal Trainers
  • Beach Access
  • Theater
  • Steam Room
  • Outdoor Spa Treatments
  • Tennis Court
  • Indoor Jacuzzi
  • In-Room Amenities
  • Air Conditioning
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Pilates
  • Snorkeling
  • Beach Volleyball
  • Fitness Classes
  • Dance Lessons
  • Aqua Fitness
  • Business
  • Meeting Rooms
  • Business Center
  • Conference Facilities
  • Catering Services
  • Family
  • Children's Programs
  • Kids Pool
  • Children's Amenities
  • Playground
  • Arts & Crafts
  • Nearby
  • Shopping
  • Restaurants
  • Beach
  • Interests
  • All Inclusive
  • Beach
  • Hotels
  • Kids' Favorite - Perfect for Kids
  • Signature Perks
  • Spring Getaways

Reviews for Paradisus Playa del Carmen - Riviera Maya

Absolutely Wonderful Family Get Away

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Ages 7 months - 64 years thoroughly enjoyed this resort. Staff was amazing, food was great, we were able to book 5 dinner reservations for our party of 13. Resort is clean, loved the family side and the adults only options. Kid activities and kid pools/splash park we fantastic.

E3204JFcatherineb


Poor Service, Timeshare Pressure

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Overall, our kids enjoyed this, but food options were limited from 12-6pm, with a pool bar/restaurant that the employees never helped you, even after multiple requests to take an order. Maybe they were understaffed. It was impossible to go to any of the real restaurants since we didn't pay the upcharge for family concierge. "Available" reservations were at 9pm. What kind of place for families doesn't have earlier options?? This felt like a tactic to force you to pay more. Also absolutely hated the constant sales pressure from the "concierge" to join their membership program (aka timeshare).

Cali S - Raleigh, United States


AWFUL!!

TripAdvisor Traveler Review Rating Reviewed 1 day ago

What an awful place!! We even got the family concierge and it was misery. Kids hated it. Food is awful. Service is the worst. Sitting here now at a table waiting 45 min even to get water. You ask over and over and bonding helps you. Pools are so dirty. Beach is hard to get to. Beware this place sucks!!!!

Daydream44911417065


Fabulous and Fun Family Vacation

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Awesome family vacation at Paradisus Playa Del Carmen, Mexico. Truly memorable experience with something for everyone. Gorgeous beaches. Fun activities. Highly recommend

Diane M


Kids will love game room!

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Games Room experience great! Edgar was great, playing videogames with us.

Bruno C


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