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Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.
Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.
Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico
77719
Nearest Airport: CUN
The family concierge swim up suite was clean and spacious and conveniently located. Our room was always stocked with drinks and snacks and water. Food was just okay for the adults, the kids loved the ice cream bar, juice those sort of stuff. The buffet had lots of options, enough to satisfy all the 4 kids with us. If you want plainer things for nene you can ask them to make it for you. Lots of pool stuff to do for the kids, a big water park, and smaller baby ones and medium size one. There were activities happening in the lobby every day, but if you go at a bad time, the line could be long, like face painting, balloon making. We also attended two classes, one piñata decorating and one cookie decorating, those were fun and no wait since you book ahead. Service was pretty good with the family concierge, anything you need you just WhatsApp them. We had Emmanuel and he was amazing.
Mujia H
Emmanuel was very professional and helpful from the moment we met him to the moment we stepped out of the hotel. He was there with us in person or on WhatsApp answering our questions, sorting out our requests, and the experience was truly personal and wonderful. He took away a lot of our stress when traveling with young kids. Thanks Emmanuel!
Adrian W
We were in the family concierge area and were treated royally. Adrian, our concierge answered all questions quickly and made our stay smooth and easy. Facility was fantastic, staff all worked above and beyond to make our stay comfortable. We travelled with 3 generations and all were very pleased. Adults could use either adult or family side which was a great bonus,
bluewalls - Michigan
We had a great time with friends. Thank you to Graciela for taking such good care of all us at the pool. Especially our good friend who took a few naps and celebrated another birthday. Graciela is amazing.
Tracy L
Great Hotel. Staffs are friendly. Food was great. Clean room and facilities. 100% we will be back. Easy access to a beautiful beach.
Randy E
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