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Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.
Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.
Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico
77719
Nearest Airport: CUN
This is our second time at Paradisus Playa del Carmen, and each time is better than the last! Everything was spectacular from the room, to the service, the food, facilities, entertainment and everything in between. Our Family Concierge Paola made our stay extra special by ensuring we get the best room, the best restaurant booking times, spa, cenotes tour, etc. She communicated swiftly with attentiveness, always keeping us in the know about the activities and answering all of our questions. We loved the perks and gifts of the Family Concierge tier, and highly recommend it to anyone trying to decide whether to book or not. It’s worth it! Jose took good care of us at the pool, making sure we were hydrated and fed throughout the day. The staff at the Lunch Box were all amazing. Highly recommend this hotel! Pro tip: book your room directly from the Melia site as it usually offers better deals and customer support than a travel agency. Register for Melia Rewards for free and look for extra perks sent to you on your birthday. Book your airfare and transfer separately, as well.
AkedrovaInThe416 - Toronto, Canada
This was an amazing vacation. Grisey was an excellent server all week at the celsius bar. Service was prompt and readily available. I highly recommend staying in her section!
clarisaguerrero - mississauga
The atmosphere is nice and our room was nice. The food wasn’t very good except we had good food at the restaurant Tokimeku on our last evening. WE want to give Graciela, a consierge, a five star rating. She went above and beyond for us. The property is difficult to navigate without proper signage. I personally would not return here.
Explore652184
Clean, staff is responsive and helpful. Venecia in concierge was wonderful! We have been to a few family all inclusives in Cancun - and the staff and pools were so fun!
700krissyk
Staff was the main concern here, very so so service at all restaurants, except buffet. Romantic dinner was like being in a scene from a "When animals attack" movie, getting on table and trying to steal our food while we were trying to eat, NOT ROMANTIC!!!
toddgordanier
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