Paradisus Playa del Carmen - Riviera Maya

Playa del Carmen, Mexico

9.5 Superior Luxury
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About the Hotel

Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.

Location

Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico 77719

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Connecting/Adjoining Rooms
  • Handicap Accessible Rooms
  • Dining
  • Poolside Dining
  • Outdoor Dining
  • Private Dining
  • Pool Bar
  • 24-Hour Room Service
  • Swim-Up Bar
  • Sushi Bar
  • On-Site Amenities
  • Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • Sauna
  • Multilingual Staff
  • Gazebo
  • Personal Trainers
  • Beach Access
  • Theater
  • Steam Room
  • Outdoor Spa Treatments
  • Tennis Court
  • Indoor Jacuzzi
  • In-Room Amenities
  • Air Conditioning
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Pilates
  • Snorkeling
  • Beach Volleyball
  • Fitness Classes
  • Dance Lessons
  • Aqua Fitness
  • Business
  • Meeting Rooms
  • Business Center
  • Conference Facilities
  • Catering Services
  • Family
  • Children's Programs
  • Kids Pool
  • Children's Amenities
  • Playground
  • Arts & Crafts
  • Nearby
  • Shopping
  • Restaurants
  • Beach
  • Interests
  • All Inclusive
  • Beach
  • Hotels
  • Kids' Favorite - Perfect for Kids
  • Signature Perks
  • Spring Getaways

Reviews for Paradisus Playa del Carmen - Riviera Maya

An unforgettable family stay with top-notch service!

TripAdvisor Traveler Review Rating Reviewed 12 hours ago

We just returned from an incredible family trip to Paradisus Playa del Carmen, and we couldn't be happier with our choice. From the moment we arrived until the last "good morning" from the staff, the hospitality was truly world-class. The Highlights: The service here is what really sets the hotel apart. Every single staff member goes out of their way to be helpful—whether it was the housekeeping team keeping our room spotless with fresh towels every day, or the front desk going the extra mile to find us a scale to weigh our luggage before our flight. We also had a great experience visiting another Meliá property while exploring the city; the seamless hospitality across the brand makes us feel very "open doors" for our next trip with the group. The drinks were excellent (shoutout to the bartenders for making custom cocktails!), and the main courses at the restaurants were consistently good. Room for Improvement (The "Pro-Tips"): While our stay was nearly perfect, we have two main suggestions that could take this resort to the next level: Desserts: While the savory food was great, the desserts felt like they were lacking a bit of "soul." Across all restaurants, we felt there’s room for the pastry team to evolve and match the high quality of the main entrees. Kids' Outdoor Spaces: Most of the kids' activities are centered around the pools. We would have loved to see some "dry" outdoor options like a playground, a ropes course (arborismo), or shaded play areas in the gardens. Activity Communication: There is so much going on, but it’s hard to keep track! We missed the foam party simply because we didn't know it was happening. It would be amazing if the weekly schedule (for the gym, kids' club, and special events) was available on the website or a central digital board so guests don't miss out on the fun. Final Verdict: We had a fantastic time and are already planning to save up for our next Meliá adventure. If you value great service and a welcoming atmosphere, this is the place to be!

RodrigoM4951


Will recommend to all my friends

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Great food! So much to do for all ages! Our group had kids ages 2-16 and there was plenty for all to do. Also an adults only section if the grown-ups need an escape! Rooms were clean and seemed fairly updated. Staff was INCREDIBLE!

Schyler W - Mason City, Iowa


Playa de Carmen

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Great weather pool was amazinh

Oliver W


Awesome time!

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Sebastian, Raymundo, and Cayetano were my favorite bartenders, and there were no problems. It was an awesome family vacation. Also Edgar was a lot of fun for my grandkids.

Dick W


Best place ever

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Edgar was amazing with the activities.

Robert W


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