Paradisus Playa del Carmen - Riviera Maya

Playa del Carmen, Mexico

9.5 Superior Luxury
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About the Hotel

Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.

Location

Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico 77719

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Connecting/Adjoining Rooms
  • Handicap Accessible Rooms
  • Dining
  • Poolside Dining
  • Outdoor Dining
  • Private Dining
  • Pool Bar
  • 24-Hour Room Service
  • Swim-Up Bar
  • Sushi Bar
  • On-Site Amenities
  • Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • Sauna
  • Multilingual Staff
  • Gazebo
  • Personal Trainers
  • Beach Access
  • Theater
  • Steam Room
  • Outdoor Spa Treatments
  • Tennis Court
  • Indoor Jacuzzi
  • In-Room Amenities
  • Air Conditioning
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Pilates
  • Snorkeling
  • Beach Volleyball
  • Fitness Classes
  • Dance Lessons
  • Aqua Fitness
  • Business
  • Meeting Rooms
  • Business Center
  • Conference Facilities
  • Catering Services
  • Family
  • Children's Programs
  • Kids Pool
  • Children's Amenities
  • Playground
  • Arts & Crafts
  • Nearby
  • Shopping
  • Restaurants
  • Beach
  • Interests
  • All Inclusive
  • Beach
  • Hotels
  • Kids' Favorite - Perfect for Kids
  • Signature Perks
  • Spring Getaways

Reviews for Paradisus Playa del Carmen - Riviera Maya

Great family vacation

TripAdvisor Traveler Review Rating Reviewed 8 hours ago

From the waterpark to the food and the kidsdome this trip was a blast. Children had an amazing experience at the kidsdome. Staff were above and beyond. The nightly entertainment was also amazing! Great staff and service. Would highly recommend. Shout out to Grisey at the pool!

jdowning2110


Love this place!

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Jesus and Gerson are the best bartenders on the resort!! Every night they are so kind and never failed to make. Good drink in the martini bar. Me and my friends love them so much, they were amazing!!! We also loved Rene and Remundo in the family bar. They are incredible and never failed to have a drink waiting for us!! We loved all of the staff and cannot wait to come back.

Lily A


Jesus is the best!

TripAdvisor Traveler Review Rating Reviewed 1 day ago

This is the best resort in mexico! Jesus is not only an amazing bartender but the kindest person I know, and makes sure every person who walks into his bar has the best time! Highly recommend coming to Paridisus and visiting Jesus at the martini bar!

Caroline S


Best Place!!! Martini Bar with Jesus and Gerson was Amazing!

TripAdvisor Traveler Review Rating Reviewed 1 day ago

This was my second time coming here and Jesus and Gerson gave us the best experience once again! They are the best bartenders and made our experience here so much better! They gave us excellent service and amazingly made drinks! We love Jesus and Gerson! THEY ARE THE ABSOLUTE BEST!!! They worked at the martini bar this week when we came and made the best martinis and were so kind!

Brooke G


Great family vacation

TripAdvisor Traveler Review Rating Reviewed 1 day ago

I would give resort 4.5/5 We traveled as family (6 adults 3 children) stayed from 2/22/25-3/1/25. The resort is smaller than our usual home Melia Resort in DR, but it was beautiful. The staff were always attending to the up keep…cleaning, painting, and maintaining grounds. We stayed in the family concierge area ON THE Esmeralda side. We had three swim up suites that were very nice. The pools , water park and beaches were great. Like most resorts you have to grab “prime seating “ early , but even if we slept in we were able to find chairs to sit in. The restaurants were very good ( much better than the food we had at the DR resort ). The Lunch Box ( exclusively for family concierge) was our go to place for breakfast and lunch. Our favorites for breakfast was enchiladas with chicken and fried eggs on top. They also make great poached eggs. Lunch favorites were lobster tails over vegetables ( exclusive to Circle members). The waiter Victor there deserves a special shout out for his excellent service ! Dinners : we all loved Hibachi (Bana) as well as the menu items . Cielo was also a favorite (authentic Mexican). Special shout out to the manager Santiago there. One evening our reservation was mistakenly cancelled ( we had two infants and a 5 year old that were hungry ) , resort was at max capacity and there was no availability anywhere. Santiago sat us at a table outside the restaurant and offered to be our personal waiter ! ( he has not waited in tables in years ). Coffee and ice cream stands were also very good. Entertainment was great. And the Kids club staff were amazing! We were walking around resort with my granddaughter and they stopped and called her by name and told her about upcoming events ! We experienced friendly staff everywhere, most spoke great English . We highly recommend this resort and certainly will return

45nancym45 - Bayville, New Jersey


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