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Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.
Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.
Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico
77719
Nearest Airport: CUN
Really nice visit with family. Tiara Garcia, our family concierge, was amazing!! We really loved her help and appreciated what she did for us. Room upgrade via hotels.com to Master Suite Family Concierge was amazing! Restaurants were a mixed bag--Blue Agave, Lunch Box, and the Teppanyaki were great, others were fine, buffet was ... what you would expect and not great but ok. Staff was friendly and warm across the board.
wwstraveler - Seattle, Washington
The hotel was great from top-shelf alcohol to excellent day care services. We would like to specifically thank the Kidsdom team: Yessenya, Yadira, Carlota, and Lety for taking care of our kids and keeping them entertained while we enjoyed quiet dinners at the hotel restaurants.
Pavel Z
My time at Paradisus Playa Del Carmen was great. Their team was always making sure we were having a good time. The service was excellent. Angelo the pool concierge made sure we were taken care of.
Francisco C
We thoroughly enjoyed our time at Paradisus Playa del Carmen. The resort is a relatively short drive from the airport, and the check in process was seamless and took only minutes. Our bags arrived to our room only moments after we did, and the room itself was great - temperature control and other comfort amenities. The jacuzzi on the balcony was a fun way to relax. The resort was clean and the food was great, lots of options at the different a la carte restaurants. The buffet is a pretty standard all inclusive buffet, with options for a variety of ages and preferences. We even did a family photo session on the beach, what a great experience. There are too many great people at this resort to be able to remember their names. Check-in with Ivan and Nestor was a great welcoming experience and really set the table for high expectations. Our concierge Emmanuel was incredible, providing information on programming for the day for both kids and adults, restaurant bookings and a visit to the spa - he also helped troubleshoot any bumps along the way and we really felt like he could deliver on anything we asked. Lucy at the ice cream bar was always a joy to see and our kids really engaged with her. Adriana took care of our room and so much more, she even remembered our kids' names which was a really nice gesture. Shout out also to Javier and the Circle Club, and Victor and Gloria with the photography team.
Brad S
Angel was the best at activities
Cory A
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