Paradisus Playa del Carmen - Riviera Maya

Playa del Carmen, Mexico

9.5 Superior Luxury
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About the Hotel

Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.

Location

Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico 77719

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Connecting/Adjoining Rooms
  • Handicap Accessible Rooms
  • Dining
  • Poolside Dining
  • Outdoor Dining
  • Private Dining
  • Pool Bar
  • 24-Hour Room Service
  • Swim-Up Bar
  • Sushi Bar
  • On-Site Amenities
  • Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • Sauna
  • Multilingual Staff
  • Gazebo
  • Personal Trainers
  • Beach Access
  • Theater
  • Steam Room
  • Outdoor Spa Treatments
  • Tennis Court
  • Indoor Jacuzzi
  • In-Room Amenities
  • Air Conditioning
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Activities
  • Pilates
  • Snorkeling
  • Beach Volleyball
  • Fitness Classes
  • Dance Lessons
  • Aqua Fitness
  • Business
  • Meeting Rooms
  • Business Center
  • Conference Facilities
  • Catering Services
  • Family
  • Children's Programs
  • Kids Pool
  • Children's Amenities
  • Playground
  • Arts & Crafts
  • Nearby
  • Shopping
  • Restaurants
  • Beach
  • Interests
  • All Inclusive
  • Beach
  • Hotels
  • Kids' Favorite - Perfect for Kids
  • Signature Perks
  • Spring Getaways

Reviews for Paradisus Playa del Carmen - Riviera Maya

AMAZING!!!!

TripAdvisor Traveler Review Rating Reviewed 13 hours ago

Best trip ever!! With had the chance to be FC! And we had the chance to have Carlos as our concierge! If you have the chance to have carlos your stay will be even better! He always on your side taking care of you ❤️! The hotel is PERFECT staff is amazing! Will go back for sure!

stephanie c


Raccoon infested, Water leak & flooding from AC, Limited mediocre food options, not worth the price

TripAdvisor Traveler Review Rating Reviewed 19 hours ago

Please do a favor and skip this one. This is overrated for the price. There are raccoon infestation and they will hurt you, you wont be able to enjoy even few minutes by the pool, they will be all over you, eating your food, unless you want to get sick, you wouldnt book in this place. Dining reservations are hard to get, they will deny you no matter how early you show up. Buffet is just one restaurant and its limited in options. Rooms were flooded, and even after 3 calls no one showed up. Drinks were watered down. Lowest quality you could get.

KevinH1172025 - Seattle, Washington


Amazing

TripAdvisor Traveler Review Rating Reviewed 20 hours ago

Excellent service, great food, amazing drinks, clean and respectful workers. Teresita was amazing by the poolside. 👍🏿

W A


Outstanding Experience and Worth the Family Concierge Upgrade!

TripAdvisor Traveler Review Rating Reviewed 1 day ago

This is our second time at Paradisus Playa del Carmen, and each time is better than the last! Everything was spectacular from the room, to the service, the food, facilities, entertainment and everything in between. Our Family Concierge Paola made our stay extra special by ensuring we get the best room, the best restaurant booking times, spa, cenotes tour, etc. She communicated swiftly with attentiveness, always keeping us in the know about the activities and answering all of our questions. We loved the perks and gifts of the Family Concierge tier, and highly recommend it to anyone trying to decide whether to book or not. It’s worth it! Jose took good care of us at the pool, making sure we were hydrated and fed throughout the day. The staff at the Lunch Box were all amazing. Highly recommend this hotel! Pro tip: book your room directly from the Melia site as it usually offers better deals and customer support than a travel agency. Register for Melia Rewards for free and look for extra perks sent to you on your birthday. Book your airfare and transfer separately, as well.

AkedrovaInThe416 - Toronto, Canada


Great family resort. Staff was excellent

TripAdvisor Traveler Review Rating Reviewed 1 day ago

This was an amazing vacation. Grisey was an excellent server all week at the celsius bar. Service was prompt and readily available. I highly recommend staying in her section!

clarisaguerrero - mississauga


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