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Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.
Adventure, nature, relaxation... Paradisus Playa del Carmen opens the doors to everything you dream of experiencing during your Riviera Maya vacation. Beaches, coral reefs, crystal-clear cenote pools and inspiring Mayan ruins await you in Playa del Carmen. Discover the exclusive guest services and benefits designed for the whole family at Family Concierge. A wide variety of incredible dining experiences in the hotel's restaurants and bars. Find the time to enhance both body and soul at the YHI Spa, a temple of well-being. Kids will also enjoy endless adventures, with the chance to take part in exciting games and experiments to stimulate their curiosity and imaginations.
Paradisus Playa del Carmen - Riviera Maya
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico
77719
Nearest Airport: CUN
Clean, staff is responsive and helpful. Venecia in concierge was wonderful! We have been to a few family all inclusives in Cancun - and the staff and pools were so fun!
700krissyk
Staff was the main concern here, very so so service at all restaurants, except buffet. Romantic dinner was like being in a scene from a "When animals attack" movie, getting on table and trying to steal our food while we were trying to eat, NOT ROMANTIC!!!
toddgordanier
We had a fantastic week at the resort, and what truly set this stay apart was the consistently exceptional service. From the moment we arrived, we were impressed by how warm, attentive, and genuinely caring the staff were. The resort itself is spotless, beautifully maintained, and offers thoughtful amenities that made our time here feel relaxing and effortless. A special mention goes to Team Shaira and Julio at Hadar, who made every breakfast feel like a treat. Their kindness, attentiveness, and welcoming energy created the perfect start to each day. We truly felt cared for. One of our favourite evenings was at Tokimaku, where Leonardo delivered an unforgettable teppanyaki show. His mix of talent, humour, and showmanship kept everyone engaged and laughing — easily one of the highlights of our trip. The combination of exceptional service, beautiful amenities, and impeccable cleanliness makes this resort a place we would gladly return to. Thank you to all the staff, especially Shaira, Julio, and Leonardo, for making our stay so memorable. ¡Hasta luego!
Nathalie B - Mississauga, Canada
Marco and Carlos were fantastic! We appreciated how they tended to our table and were hilarious1-making a fun evening even more so.
Trek61360880677
We went with our family and 2 other family friends and had an amazing experience! Paola went above and beyond to make our stay perfect in the family concierge area. Highly recommend!
Kelly D
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