Dreams Riviera Cancun Resort & Spa

Very nice resort, with confortable rooms and a good variety of restaurants - food was ok, nothing special. Staff was great, everyone was very polite and attentive. Dreams has a good structure for business meetings, but I've also seen a couple weddings there.

An overall fantastic stay, thank you all! Rooms were well appointed, clean and air con excellent. We used the pools every day and my 4 year old adored the kids pool with the slides and tipping buckets etc. We enjoyed the singers in the lobby bar most evenings and saw a few of the shows and the ‘fire show’ was certainly the highlight. We found the food and drinks offering in the resort to be on the whole fantastic!! We loved Oceana for lunch where the prawn cocktail, prawn linguine and prawn tacos were absolutely incredible! The buffet for breakfast was excellent and we enjoyed freshly cooked omelettes every day. Coffee in the coffee shop was excellent. Every single staff member we encountered could not have been more friendly, helpful, welcoming and kind-they are a real asset to your establishment! Carmen in the lobby bar was just amazing in bringing us the most delicious cocktails and Rodrigo and Gilberto in the restaurants were not only fantastic waiters but we loved having a chat with them too! The only point for improvement I can make to an overall incredible stay is to have a few more vegetarian options on the restaurant menus as my husband found he was limited to perhaps one or maybe two options. Muchos gracias and we hope to see you again in the future for a repeat visit!

Vacances catastrophiques ,2 mangroves se déversent dans la mer ,l'eau est marron et nauséabonde, et des crocodiles s'y promènent, il edt donc interdit de s'y baigner. Aller au Mexique et ne pas se baigner c'est une honte car personne ne parle de ce problème et je trouve cela honteux . Dépenser 7000 euros pour 10 jours et ne pas profiter de la mer !!!

Spa service payment I have overcharged for hydrotherapy and 80 minute massage on March 25. My friend negotiated $165 American for the services. I came home to a $3500 Canadian charge to my visa bill that still has not been rectified. I have emailed and phoned numerous times to leave messages to voicemail that is full, no one to speak English to, and have been hung up on. My credit card company is now looking into this overcharge on my behalf. I cannot believe the ordeal that i am going through. I was charged on my checkout of resort on March26. My checkout at the front desk was rushed, people trying to leave resort to go to airport. I gave the front desk clerk a $50 American bill to put on the $165 charge. I dont see that THIS was even accounted for on my bill. I like to believe this was an honest mistake cuz the rest of my trip was amazing. I am still trying to get my money back. BEWARE

Wonderful girls trip! The entertainment crew was fabulous. Alex was a ball of energy and she made everything so much fun. Jonathan and Santiago were the best waiters out at the pool and on the beach. They were amazing and never let our drinks run dry!