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Find pockets of luxurious seclusion and a new approach to all-inclusive at Dreams Sapphire Resort & Spa, where silken sands meet turquoise waters on the Riviera Maya. Inspired by Mayan design, this splendid resort features ocean views and verdant surroundings. Guests are hosted in spacious suites with separate living areas, stocked mini bars and stunning ocean views through pristine windows. Those who truly want the ultimate holiday hideaway can find added pampering with a retreat into one of the beachfront sanctuaries.
Dreams Sapphire Resort & Spa
SM 11 MZ 9, Lote 10
Cancun, Mexico
CP 77580
Nearest Airport: CUN
We visited the Dreams Sapphire Spa and Resort to host our wedding in January of 25. I cannot express how amazing everything was and how it was handled. It was truly a stress free experience made mostly by Lourdes (Lulu). She was unfazed by unexpected weather and handled everything professionally and calmly. Ensuring myself and my wife had our dream come true no matter what! Our reception team was fantastic as well Daniel, Diana, Dania & Gabriel all made sure the guests had a blast and everything stayed on track. We were never kept waiting for drinks or service the entire night. We added a Photo Booth which was a huge hit with our guests! The resort itself was gorgeous and felt large in a sense where me and my wife could sneak away but small where no one was ever to far from each other. We had guest aging from 7 to 80 and everyone was able to find fun and enjoyment throughout! Special shout out to Marco the pool bartender who was the absolute best time and ensured no ones drink ran dry!
ray k
Staff were friendly and attentive. Food in the buffet was good. Meals in the restaurants were delicious. Housekeeping was impeccable, grounds were well looked after. Entertainment team was great, Nightly shows were fun. My only small complaint is the food stains on the upholstery in the main buffet area. I get that it is hard to keep chairs clean with small children dining. They need a better choice of fabric. if not for that one issue I would have given Dream Sapphire top marks! I would go again!
Resort495071
I just got back from an unforgettable experience at Dreams Resort for our wedding, and I have so many thoughts! If you’re here because you’re planning a wedding—stop searching and BOOK IT NOW. If you’re here for a general resort experience, I'll be posting that separately. Wedding – 10/10, A++++, 1000000%, Absolute Perfection! Where do I even begin? Our wedding was absolutely amazing, and I owe it all to the incredible Lulu (Lourdes Bustamante) and her team. If anyone from Hyatt is reading this—give her a raise because she made magic happen. We went with the Beyond Memorable package, which included both a private welcome dinner and our reception on Vista del Mar. Throughout the entire planning process, Lulu was a dream to work with—organized, responsive, firm when needed, and generous where she could be. She kept me on track with detailed questionnaires, catalogs, vendor lists, budgets, and timelines. Even though I asked a million questions (literally), she was always patient and proactive, often sending me visual examples to ensure we were aligned. Our planning window was only four months, but she made it feel like we had been preparing for longer than that. I was a little worried being that it'd be the first wedding of the year, and staff/people may have been coming back from vacation and still recovering but everything came together beautifully. If there were any problems, I didn't even know about it and neither did our guests. During the events, Lulu was everywhere, making sure things went off without a hitch. I had to make some budget cuts, but she surprised me with little extra touches—bigger flowers, nicer plates, etc. I could not be more grateful. The service during the wedding was top-notch. The same staff worked both nights (welcome dinner & reception), and they constantly checked on us, our parents, and our guests. They made sure we always had food, drinks, and comfort—which, as the wedding couple, is something you usually don’t get to enjoy! Special shoutouts to: Waiters: Dania, Gabriel, Daniel Capitan: Agustín If you’re considering a destination wedding at Dreams—DO IT. I have zero regrets. Actually the only regret was that im not made of money, otherwise i would have taken advantage of even more events across the various locations they have on the resort.
Michelle Y
What a great experience the entertainment team brought the energy! The OG team! I love you guys, Mar, Omar, Diego, Dany, Hannia, Tony, Joe, and the waitresses and bartenders. From Day 1 made us family! I love you all, Thanks Parker, Courtney From Canada <3
Courtney L
Overall a good resort not too big not too small. Clean with good food and good vibe in the main lobby area with lots of activities and music. Fabio UVC was excellent and Alberto was outstanding with his service in the buffet with good food and drinks.
tessdaveh - My Tho, Vietnam
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