Jumby Bay Island

Wonderful stay. We were in room 12. It’s a bit off to the side of the property. In fact, it’s the last room on the far right when looking at the property from the pier. It’s called a junior suite, but it’s really a studio — there is no partition between the seating area and the bed area. It has a very nice large bathroom, with outdoor shower and tub. The front patio area faces the ocean, but much of the view is obstructed by a hedge. The unit is attached to a larger unit (number 11) and can be incorporated into the bigger one for larger parties. We found it to be nice and quiet, but that’s partly because it’s off the beaten path on the edge of the hotel property. The complex is very inviting and enjoyable. We appreciated the low key style. Not a party central location. Relaxing music during lunch and dinners. Only one live band while we were there for the beach BBQ event. The music was appropriate for the evening. Not too loud, but still upbeat enough for the scene. Dining at the Estate House is also a must do. Fine dining menu. Great drinks from a jovial team at the bar. And never ending Taittinger, not just at the Estate House, but throughout the property. We drank our fair share! The beach palapa set up is very nice and inviting. We obtained an umbrella about midway on the beach. Far enough away from the beach bar not to hear anything but the lapping of the surf on the beach. And did it only lap. No heavy waves. Just a very gentle, easy going lapping sound. Very peaceful and quiet. We also enjoyed the bicycles. Riding around the island on them was fun.

Thank you to the whole team of Jumby Bay. You did such a great job, to make our wedding perfect. The correspondence in advance of the wedding was great. Clear questions, clear answers. You overcome all the problems we struggle with. Thank you, Thank you!!!

Incredible! Every aspect of the trip was wonderful. We stayed for a week right before Christmas. The beach is beautiful, the food is delicious, and there were so many incredible activities that our children (age 3 1/2 and 1) loved. The staff was incredible. We accidentally crashed a staff event, and our daughter requested the band to play Purple Rain and they did and all of the staff joined in in dancing and clapping and were so welcoming. Highly recommend for anything from a couples retreat/honeymoon to family of young kids (like ours) or older children given the breadth of activities available. We definitely hope to come back!

Beautiful Resort, but it ends there! This is the place for you if you would like to spend$$$$ for not much in value for your ROI😉 Front office staff is lovely bar the most senior manager who has short hair and was incredibly condescending towards me after I asked for a full refund just before dinner on day two of our stay… and I was in tears. -If you would like to have bird droppings in your outdoor bathtub and shower area, and on your terrace then JB if for you! -If you would like blue bottle caps in your entrance and terrace areas upon arrival then JB is for you! -If you would like to have many Blackbirds landing on your table and food for every breakfast at the only breakfast restaurant on property then JB is for you! -If you want to have literally NO Beach service for the first two days of your stay then JB is for you! We only had the most disingenuous service starting day three…after complaining?? -If you think it’s ok for employees to not say thank you for a tip given to them in hand personalized stationery then JB is for you! -If you would like to go to the worst West Indies buffet where the food is subpar and the band takes a break during a very short meal time period then JB is for you! -If you don’t mind listening to other guests’ music at the adult pool and having their children allowed to swim at the adult pool then JB is for you! -If you would like to complain to the property manager about your stay you may get a night’s compensation but she will only do so after AMEX was involved…so if you would like to experience “that” then JB is for you! Big time for you!

I hate writing reviews but after spending a fortune on this trip I feel obligated to do so in this instance. The food was certainly not of the greatest quality at least not what you would expect from an exclusive resort. The servers were friendly enough but seemed overworked and tired. The gift shop was overly priced and it felt like we were being exploited because we're rich. The gym was too small and there were no towels or water. Sauna was extremely filthy and moldy. The spa is a joke. The massage therapist appeared to have been stoned and spaced out. One of the receptionist's appearance and behavior was appalling. She was very unkempt with dried sandman in the corner of her eyes and some were even on her greasy cheek. I witnessed her shamelessly flirting with a male guest while I was getting my hair done. Poor fella was very uncomfortable and it also made me cringe. It felt like it was a pick up bar. Not to mention her trying to push products on me. It was so obvious she was trying to make a commission. The resort itself is very beautiful but the service was not worth the price tag.