Amandari

It was our second time staying at Amandari, All I can say is the services was Excellent 10/10. From the airport pick up, the driver is full knowledge about Bali area, we were greeted by the GM and Resort Manager upon arrival, the staff are professionally friendly. The Room and amenities was amazing! Also we had a great breakfast at Restaurant, where the Staff explained about our food and constantly visit us to ensure our needs were full filled. And their food are Excellent! I've tried their variety of sambals, they nailed it with all the flavors. It was an Amazing experience for Me & My Husband/ Thank you Amandari

From the moment we arrived at the hotel, we were taken away by the gorgeous valley river the hotel bar offers. Despite its age, the 3-bedroom villa we stayed at and the hotel was in kept in such an immaculate condition that it was almost as if it's new. Food was excellent and they had an interesting wine list. Service was warm, personable and attentive, everything had the magical touch as you'd expect at an Aman. Our butler Ade, who's a local that lives nearby, arranged a walk through the rice paddies with us and introduced the Ubud villages. The temple tour organised by the hotel was eqully good, the tour guide was funny, knowledgeable on everything - religion, local cultures, economy and politics. The in-villa yoga session was amazing, and the royal feast by the lotus pond was not something to be missed! The management team has done a great job and we would definitely come back to Amandari in the future.

We just came back from our holiday and Amandari is a beautiful place we were so happy there. Everyone was so nice and attentive especially DewaAyu from the restaurant. We look forward to her wonderful smile everyday and she always was so helpful and understanding. We will miss DewaAyu and everyone dearly and hopefully we will meet again one day. Amandari was one of the best places we have ever stayed and we will cherish those special moments forever.

Visited Amandari in March 2024 with my husband and had the most splendid stay. The hotel and the rooms are absolutely stunning and I love the small touches throughout the room and property. The food was great and each meal was better than the last. I absolutely loved the signature Aman cocktails they had to offer. Love the shuttle service from the hotel to the Ubud market, makes it really convenient to step out. The location of the property is really stunning with the view of the valley and convenience to Ubud market, other sightseeing spots. We took the tours to Bali bird and reptile park, some temples and waterfalls, etc. through Aman and were extremely happy with the guides. Mega who was our guide was so sweet and informative and really went out of the way to ensure we had an amazing experience. Also definitely recommend the spa, one of the best massages I have had. Siwi was my therapist and was amazing! Michel (GM) is so delightful to meet and always a pleasure to talk to! All the staff were so sweet and helpful and would go above and beyond to ensure our needs are met, including at the reception when it came to organising our tours or the restaurants to cater to our food requirements. Will most definitely be back!

To start with, I have never stayed at a hotel where manager visibility was this excellent. Always someone greeting you. Even the GM himself was around throughout our stay. Accessible and not stuck in some back office with ”more important stuff”. Kudos! Amandari is a beautiful little hotel nestled in tropical surroundings peeking over a valley to the Ayung river. Spacious and lofty villas, perhaps somewhat dated and here and there even poorly maintained. As far as an Aman goes I wouldn’t write it down as amazing. Unfortunately. As I mentioned - a beautiful little resort with a proper gym which was appreciated. However this space didn’t feel looked after and sanitized. Adjacent to their small spa, I believe it is the spa staff that are responsible looking after the wellness centers wellbeing. Once I arrived to find them sitting on the floor with their mobile phones yet the gym being cluttered with empty water bottles and towels - ”If you got time to lean - you got time to clean”! As far as treatments go, they were nice but didn’t live up to the ”journeys” the Spa menu mentions. Filling in the paper work, cold towel and a welcome drink and rushed to the massage bed before even having had one sip of the drink that was presented 1 minute earlier is not what I expected. Especially not when paying 30 times more than the local massage joint down the road (which was as good if not better) is simply not worth it at the Amandari Spa. Beautiful infinity pool. The pool not being small I felt the sundeck area to be. It took one family with one child and one ball for me to wish for a quiet adult only space or a pool villa. No guests nor staff asked the family to lower their voices. Not wanting to be a betty downer several couples left. Ourselves included. Upon asking front desk if they by any chance had one empty pool villa for us to use in peace during the afternoon we were very happy to be accomodated. Sadly the initiative did not come from staff. Don’t get me wrong, staff at Amandari are very friendly and eager but somewhat mechanic in their approach sometimes even forgetting basic things such as removing dishes, forgetting to ask if one wishes something else etc. Minor yet major things. Another example which kind of rang my alarm bell was upon check-in when we were whisked to our villa, the sweet lady from front desk showing us the ammenities pointing out that six bottles of water was included per day. Ok, fine. But that kind of ”information” belongs to a Holiday inn and not at a hotel of this calibre. Of course the information was incorrect but first impressions last… The complimentary car service to Downtown Ubud is a winner. Cars were equipped with snacks and water bottles. Though at several occasions one bottle was opened and not replenished, or boiling hot when a car had been parked. These details matter and I hope they matter to Amandari as well. As for the car service do note that a destination another 1-2 km away from the actual Ubud centet is chargeable. In our case it was not communicated which we found a little peculiar. Especially since the cost was unreasonably hefty. I’d recommend using Grab for local taxis and local prices. In my experience, having stayed at a handfull different Aman properties, the effortless and kind of magic service that is Aman to me, Amandari failed to deliver. For instance after finishing an hour long breakfast, retiring to our villa, housekeeping would be at full swing. Not an issue per say, but a reality check nonetheless. A reality check that never happened at any other Aman I’ve resided in. All in all I’m happy I got the chance to try to stay at Amandari, but as far as brand ambassadors go, I wouldn’t say Amandari sets an example. As far as a resort goes I would give it 4/5 As far as an Aman goes I give it 3/5. If you know, you know.