Gran Melia Caracas

Visited Caracas to experience the weather and culture. Had a very good time. Highly recommend Melia Caracas.

Room was smelling bad , bathroom was bad, except reception nobody speaks english, thats was worst visit

I stayed at Melia regarding a conference for almost one week. The hotel is big, clean, staff are very kind and helpfull. Food is good. The neighboor ir full off stores and big streets like avenidas. You can feel completely safe in the hotel and dont need to go so fat away to buy thing, the are already a lot of stores next to the hotel including a new builed mall.

The hotel is old and has not been remodeled, with precarious rooms. You would never think it's a Melia. There is a musty smell, and the furniture in the rooms is old and broken. This description suggests that the establishment falls far short of the standards one might expect from a Melia-branded hotel, typically known for luxury and quality. If considering a stay, one might look for alternatives that offer updated facilities and better maintenance

This is an old hotel and the facilities are not at all as described in pictures. The carpets are dirty and VERY HUMID. If you have respiratory problems avoid this hotel. The rooms are big, but lack proper water systems, the windows cannot be opened which make worse the humidity problem and lack basic things like hair dryer... The employees are not friendly which is a shame because Venezuelan are great people in general. Do not allow them to fool you, THIS IS NOT A FIVE STARS HOTEL. I would give it not more that two stars.