Hotel de la Cite Carcassonne

This hotel is uniquely stunning. The setting is unmatched. The views and garden seating are just beautiful. We found the staff to be incredibly helpful and welcoming. Our room was spacious, and the bathroom was modern and luxurious. I recommend the superior room with terrace.

A stunningly beautiful hotel in an equally breathtaking city. Everything about the hotel was perfect and would be difficult to improve.

What a beautiful place...surrounded by history, tastefully curated & excellent service. Food & drinks sourced locally, and absolutely delicious

Carcassonne is the most beautiful magical place to stay and this hotel is right at its heart. You don't get modern but you do get old world French style with history right on the city walls. Our room was a bit old fashioned but perfectly clean and lovely. Staff are friendly and the outside areas are excellent. However, you may struggle to find a space around the pool in high season. Small pool and lots of people. We didn't eat at the hotel. The hotel has their own bakery which was just outside the front and did lovely pastries and coffee.

Liste Liked -Location in the center of the citadelle close to everything -Beautiful building -comfortable bed -beautiful pool area (which should not be allowed for children as it is very small pool). -staff for the parking to hotel and hotel to parking ride very nice. Disliked -Did not feel like a 5 stars hotel. -some staff attitude not worth a 5 stars hotel. -Front desk very cheap compared to the rest of the property. -bad pillows -funky smell in the room (a air freshener or ambiance perfume could be nice) -not being offered snacks when we had a drink at the bar in the garden while all the tables around us had felt really wrong. -instructions given for parking is an address or a 30€ per day parking. We went to the address which is in fact the 30€ per day parking so no free parking solution offered. You are transported to the hotel from that parking in tiny and extremely dirty small cars. ⚠️MAJOR FLAW during summer : The hotel is right next to an open air amphitheater. Festivals are happening there every nights during summer season It is extremely loud. If you are lucky, an artist of your liking will be performing and you will be able to hear everything for free almost like if you were in the crowd attending the concert. If you are not (as we were) you won’t be able to enjoy the peacefulness of the hotel and the citadel medieval vibes with the church bell and birds (especially in the pool area) pretty much all day until very late because of the rehearsals and the concert show. The night we were there it was HARD METAL….