Four Seasons Resort Chiang Mai

My family and I stayed at the Four Seasons Chiang Mai in December 2024. We selected a two-bedroom villa, which was a great choice as the room was spacious and comfortable. While I liked the room as a whole, I did find the layout to be a bit weird -- for example, there was a random staircase of at least fifty stairs reaching a smaller room with a nice view but it didn't really seem to fit in with the rest of the room and we never utilized it. One element we didn't realize until we arrived on site was the in-room butler included, who sometimes even stays the night. While the element of an overnight butler in your room is a bit strange, it was a nice personalized feel. The property is well-designed, with the facilities planted around rice paddies. As such, there are rice farming tours offered in which an on-site farmer teaches groups how to plant and husk rice. There are pools overlooking the rice fields as well, and while we never utilized them, they seemed to be nice. The food on site was high quality as well. The breakfast offered a spread of Thai and Western food, and I particularly enjoyed the DIY Thai Teas. I found the service as a whole to be up to the usual care of Four Seasons quality and would recommend the property to anyone visiting Chiang Mai. The only warning I will provide is that the Four Seasons is a thirty-minute drive from Chiang Mai without traffic, and longer with traffic. While taxis in Thailand are quite cheap, the drive can get daunting.

The resort facilities and the setting directly in the nature is just stunning. The afternoon tea is one of a kind, very delicious and great presentation. Service was outstanding especially K. Fon, K. Pisa, K. Gib and K. Kwan. Also a huge thank you to K. Pimmy from Sales for showing us the resort, it was a great tour and we appreciate her time for showing us around!

I recently stayed here to attend a black-tie wedding event. I must say, this beautiful hotel met my high expectation. In a region awash with luxury hotels, the Four Seasons Resort Chiang Mai stands out as one that has an actual Thai-style rice farm as well as multiple cultural craft workshops (e.g. pottery, tie-dye, paper-making) on property. They even have multiple water buffalos which our kids loved and enjoyed. So the experience here is much more culturally-immersive than anywhere else, making this an excellent choice for destination weddings. Our two-bedroom residence villa (R9) was spacious and tastefully decorated, though a bit lacking in quality-of-life modernities such as: (1) easily accessible bedside power outlets (for charging personal electronics), (2) USB-C compatible devices, and (3) blue-tooth speakers and AC controller/thermostat from the current decade. What they lacked in modern hard products, they more than made up for with top-notch human service across all departments: housekeeping, breakfast buffet, kids club, ground transportation, cultural activities within the resort, etc. I judge hotels not on the mistakes they make, but on how they handle and resolve those mistakes. In our case, we had an issue with one of our room service orders (the F&B team not doing what they said they were going to do). Upon learning of our frustration, the F&B Manager came to our villa in person to apologize and resolve it in a meaningful way that in my opinion was above and beyond the norm. Breakfast buffet was good - par for the course, solid but not spectacular. Everything was good, except for the pastries which weren’t crisp. Croissants were a bit soft all over at times. This might have been due to Thailand’s humidity rather than lack of skills on the pastry chef’s part - I’m not sure. Event catering (the wedding dinner) was excellent and more memorable though.

We came here for peace and quiet, to escape the noise of the city, and to reconnect with nature, but were greeted with an incredibly loud wedding event with the worst music selection possible. There was nowhere in the entire resort where you could escape from the clamor. For over a grand a night, definitely not worth it. If you do decide to stay here, best to call ahead and ensure that there aren’t any wedding events during your stay. Otherwise, bring hearing protection.

If you want great luxury in the middle of a green paradise, this resort is for you! My pictures won’t do justice to the calm and serenity of this place. Beautiful pools surrounded by rice terraces overlooking a lovely big pond…just stand in the warm water and watch egrets and king fishers, have great cocktails, do tie-dying, buffalo bathing or yoga if you are so inclined, have a massage, visit the shop… the staff is so lovely, the food is delicious! The room, the decor, the balcony were divine. The only possible downside was that it is far from the town and it was quite expensive to arrange a car to get there but we were so happy at the resort that we decided to stay put and rest anyway. We took a trip to the highest point of Thailand, Doi Inthanon, visited the Twin Pagodas and the National Park though. I would recommend it!