The Drake Hotel Chicago

The room was beautiful with floor to ceiling windows overlooking lake shore drive ! Large spacious room . This is the reason I gave them a 4 it would of been a 2 for their utter lack of room amenities . The tv had no streaming options just on demand $$$ and bad local channels . There is no room service for breakfast I was told to scan a QR code and order on my phone . Very limited me u snd when I ordered they called to say they were out of it

The location is actually perfect because you have Michigan Ave steps from both entrances, public transportation close by, the beach across the street, coffee shop, stores and ATM and a cool bar. Yes the rooms are dated but it’s worth staying here. Front desk, to the restaurant/bar staff and coffee shop employees very kind, helpful and respectful. I do recommend staying here if you are in the downtown area. Easy mobile and pick your room check in with no hassles.

I check out of Drake Hotel Chicago on 24/10/24, now it is 13days+ and still my security Deposit of USD 225 has not been returned. My room was fully paid for and there was no additional usage, hence the outstanding was zero. But, surprisingly as promised at check out, I am still awaiting my Security Deposit of USD 225. The hotel staff is very prompt in taking deposit and insists only on card payment, hope they are equally prompt in returning the deposit. Also to be noted, the location is the only good thing. No service available at all.

Horrid and overpriced. Relying on their history and architecture. If you stay here, you need to know that your breakfast will not be in an amazing spot, the bar is also outdated and the hotel amenities are non-existing. No room service despite promotion of such amenities. No exec floor. No vending machines. Might as well be two star.

If you want to spend a little more to add a "Wow" to your visit to Chicago you won't go wrong by staying at this hotel - steeped in history that is demonstrated by its amazing decor, The Drake has a fabulous location that allows you to visit any part of the city with ease. Staff conducted themselves in a professional manner & were always pleasant, polite & willing to assist if required. Our room was very clean / comfortable / suitable for a short stay. Breakfast in the ground floor tea room was good quality & service was good.