Borgo Santo Pietro

This is my review for Borgo Santo Pietro | Tuscany Overall Score: 3.5/5 Clean Rating: 5/5 Other Hotel Amenities: 3/5 This is a luxury boutique resport located in the most beautiful tuscany region. The staff is very friendly and helpful. The place felt very clean and welcoming (except for that wooden toilet lid… I don’t trust it). But it very very clean despite having a comfy rustic feel with candles burning everywhere. It was very farm to table which is very appealing now a days. The food that you eat was picked fresh in the morning from their own extensive garden. There’s lots of ammenities that the hotel offers such as cooking classes, rent a fiat and scooters, veggie picking in the morning, and a spa among other things. We did two cooking classes and I feel like it was a MUST. We had so much fun. We learned more about italian culture and we could eat what we made (and even had leftovers!) We rented the fiat and scooters to explore the nearby towns and had a blast! Felt very Letters to Juliet of us. The veggie picking in the morning with the staff was a highlight. We got to get our hands dirty and pick items that would be used that very day in the restaurants. We also took a free tour of the grounds and saw live animals and mingle with the staff. The spa was only decent in my opinion. I have paid a lot less and enjoyed it a lot better than here. And I am not obsessed with all the natural creams… they weren’t life healing to me. All in all it was a great trip but here is where I throw in a few cons to consider. You are stuck there. We rented the fiat to tour the nearby towns but honesty nothing is there. You are forced to eat at the restaurants. Which is fine and dandy but also very expensive. Also to do cooking classes or rent the scooters and fiat it is very expensive. Which ok I get it…. It’s a luxury hotel. But basically I realized I was too poor to be there. I’m middle class and a housekeeper so i am obviously not making Lisa Vanderpump kind of money. Kids are allowed at this hotel which normally I’m ok with. But the nannys that watch them (not sure if from the hotel or not) are obnoxious and loud. I think in general if I am paying Daddy Warbucks kind of money to stay some place I want to relax. I’m not on a Disney Cruise. But that’s just my opinion. I love kids I promise. Anyway did I enjoy myself? Yes. But would I go back? No. But then again what do I know? I’m just a housekeeper.

Attn: Massimo Moresi It’s truly unfortunate that I have to write this review. My partner and I planned our wedding honeymoon party around a stay at Borgo Santo Pietro in May 2020, just as the pandemic began unfolding. Initially, we had a positive experience with the then-general manager, Patrizia, who graciously offered to either refund our deposit or reschedule for a later date, with no mention of any expiration on this arrangement. We opted to reschedule for May 2021, with offer for refund still available, but as the pandemic was still ongoing, we reached out to the hotel to discuss our situation, again Patrizia assured us that she would look after us. We were then later informed that Patrizia had left the property, and the hotel would now withhold our deposit unless we used it within the year. Unfortunately, I was dealing with a severe health issue during that time, which made travel impossible. We were referred to you the new general manager, Mr. Massimo Moresi, to resolve the issue. Over the past two years, I have made countless attempts to contact you, as well as the front desk and front office team, via email and phone—at least 12 to 16 times. Shockingly, I have never received any response. I have a lengthy email thread of these attempts and a clear mark where your team stopped responding. The lack of communication and the decision to withhold our wedding honeymoon deposit, which had originally been promised for refund, is beyond disappointing. It is astonishing that such behavior comes from a property of this supposed caliber. To anyone considering staying at Borgo Santo Pietro, I would strongly advise caution. My experience has shown a complete disregard for professionalism, integrity, and customer care. Buyer beware.

We stayed for 4 nights in September at the Borgo Santo Pietro, and although it is in the middle of nowhere, that’s part of the appeal and charm. If you want to visit wineries in Montalcino, Montepulciano or Bolgheri, you have to have a car or a driver. Most of these areas are about an hour to 90 minutes away by car. We had a car and enjoyed driving around the Tuscan countryside. But, you are captive at the Borgo - there is nothing around - nowhere else to eat - but when the food, service, atmosphere, lodging, etc. is as spectacular as this place, you don’t need or want to go elsewhere. The Trattoria was our favorite, and the food, views, service and ambiance is thankfully still stuck in my head two weeks later. We ate there 3 nights and ate at the signature restaurant Meo Modo the other night. Everything we ate was a treat. You just could not go wrong with anything. Meo Modo probably needs a filet on the menu, as it is a bit fish heavy, but it was an incredible dining experience. The outside terrace overlooking the farm is indescribable. We are not easily impressed, but this place - Wow. The grounds are gorgeous and the rooms are unique and art in and of themselves. We stayed in the Vecchio Forno room which is a separate cottage near the main entrance. It’s amazing. Pictures do not do this place justice. Just go. We will be back.

Proceed with caution. Very dishonest business practices and unethical approaches. The company proclaim to be all about ethos but sadly this isn’t the case. We conducted business there in the form of a very expensive event and have been left owed a large sum of money and being ignored. I wouldn’t advise anyone to send any money in advance for rooms or any hire. The worst venue in 22 years of business and being ignored. I wouldn’t recommend this venue to anyone!

From the moment we arrived, we felt as though we stepped into a dream. This resort in Tuscany is a slice of paradise, where every corner exudes elegance and charm. The staff went above and beyond to make our stay memorable. Ann at breakfast was polite, friendly, and fun. Lynn, another amazing person who added to Borgo's charm. Emanuel, Restaurant Manager was gracious, and ran a beautiful restaurant with farm to table top notch meals. The Front Desk Manager, so friendly, made a point to talk with us and make sure we were having a great time. This is truly one-of-a-kind resort. 4 nights was too short. It's a place to make memories that will last a lifetime!