Cheyenne Mountain Resort

We loved the spacious, comfortable room (with pretty average decor) with a fantastic view of Cheyenne Mountain. The price was better than what we could have got for a similar room elsewhere without the view. Staff were friendly and helpful. Bed was very comfortable and while the bathroom was rather plain overall, the shower had good pressure (and nice tile work) and the provided shampoo was very good quality. My only complaint is that the walls were a little thin for a place of otherwise good quality.

Excellent location with great views to a scenic location. The lobby area is huge and well-maintained. Clean and quiet room, friendly staff and good ambiance. Enjoy the pool and proximity to mountains while you stay there. Prices are above average. Will be back.

We went to the Christmas Day Brunch at the Cheyenne Mountain Resort in Colorado.Springs. What a huge disappointment. They ran out of food. They did not have turkey! What Xmas Day brunch does not have turkey? The quality of the food was very poor. The salad bar had wilted spinach. They ran out of prime rib and beef Wellington. They also ran out of seafood and many dessert selections. I don't know what else they ran out of. Their big claim to fame was a disgusting whole roasted pig. The lines for the buffet were inordinately long. The Christmas decorations were disappointing. One tree was not lit and the lighting at the entryway was not turned on. The one good thing was the excellence of the wait staff. We normally go to the Broadmoor but called too late this year. The Broadmoor does not run out of food. We will never waste our money at the Cheyenne Mountain Resort again.

We arrived in the late afternoon hours. The lobby area was huge, well-maintained, and offered ample seating options. There was a restaurant and a bar located in the lobby. The outdoor pool and hot tub are situated on the lower level, conveniently located near the lobby. I was told the outdoor pool was heated, but due to the weather, we were not able to use it. The lobby features a spacious terrace that offers breathtaking views of the majestic mountains. The indoor pool is located inside a building that is the farthest building from the lobby close to the outdoor pickleball courts. It is walkable depending on weather conditions. The inside pool has lap lanes with a slide. The pool water was kept at 86°. The check-in process was efficient, and the front desk personnel were courteous and professional. We were given 2 room card keys. The resort's extensive grounds are conveniently laid out, with buildings in close proximity, facilitating effortless pedestrian movement during favorable weather conditions. However, due to the snowfall, we encountered difficulties in locating our designated building, despite the provided map. Our assigned room was number 333 in building D. Complimentary parking was available directly in front of the building. Upon arrival at our designated building, we observed the absence of an elevator. The parking level is conveniently situated on the same level as the second floor of the building, necessitating only a single flight of stairs to access our room from the parking lot. Our room was adequately sized and well-maintained. It featured a king-size bed, multiple lamps, nightstands with electrical outlets, a flat-screen television with a diverse channel selection (please refer to the attached photos for the channel lineup), a full-length mirror, a closet, a coffee maker with complimentary coffee and tea, a mini-fridge, an ice bucket, a small table with a chair, a single seat couch, a safe, and small balcony with chairs. There were 2 complimentary water bottles provided inside our room. There was no microwave. The bathroom was spacious. The sink, located outside the bathroom, offered ample space for our toiletries. The bathroom was equipped with three sets of towels (body, face, and hand), a hairdryer, and wall-mounted dispensers for body wash, shampoo, and conditioner. Hotel-sized lotion and a bar of soap were also provided. The staff demonstrated a consistently positive and helpful attitude when responding to inquiries or requests for assistance. Have a relaxing stay!

Nice but not for the price. The views are good of the mountain side and golf course & homes. We paid additional for the view ($20) and it was better than the pool or deck views. Room was clean, dated but nice, not fancy or anything. Dining area needs major help though. Seats torn, waiter seated me at an unclean table (4 seats-2 were used) when there were many to choose from. Luckily the waitress called him on it and seated me elsewhere. Food has a variety of choices but dry, and tasteless. Ordered a omelette and it was good. $26 was way over priced. Starbucks in the main lobby. Dinner at the bar was nice. Good view and a few fire pits if you’re there early to catch one. Food again was pricey & fast food quality (burger, fries, salmon, rice) and over cooked. Customer service was great. Oh you’re paying $40 resort fee for access to the country club that if you’re just sleeping it’s not worth it. No choice to opt out of the fee.