Hilton Anatole

This property is very large. It took me 5-10 minutes to walk from the entrance to my room not an issue just letting you know. Room was very basic no frills. The toilet ran unless you wiggled the handle. The tub would not hold water due to a broken plug seal and was discolored a bit. Internet wifi is shaky maybe due to the size of the property. Very limited and expensive food options on property.

DeLuis was kind,professional,assertive THANK YOU FOR YOUR HOSPITALITY !! And Isaac was amazing also he even gave us a tour without hesitation The best by far I will be booking again and I can’t wait to come back in the summer time to try the water park

Great hotel! Lots of amazing artwork and historical items like a section of the Berlin Wall, wow! The only down side was I forgot to bring work out shorts for their amazing work out facility and there were none to purchase in the gift shop or the work out center; bummer. However, I'd like to call out one of the employees that helped me order them. Her name was Tytiyana and she was very helpful. Thank you for the Door Dash suggestion! Scott

The Hotel is a nice property. We were in town for the WESA Market. Hotel is close to that. We were in a newer renovated room. The hotel is somewhat dated but kept up well. There’s nothing cheap here, your paying resort price for everything. The restaurant downstairs food was great. The rooms were very clean. The staff for the most part was fantastic. We ended up extending the stay for one night and they were very helpful with that. The only issue we really had was, on the morning we checked out there was no hot water. We were in a hurry so I took a super quick cold shower. I mentioned it to the staff at the front desk and they noted it on the room. He said to expect a call that day to talk about it, that was on Saturday. I didn’t figure they would call on the weekend anyway. So after no call I called back on Tuesday. They said the manager was busy and they would get him the message. It’s now Friday and haven’t heard from anyone. For what the price point is, I would assume Hilton would be better at customer relations. It wouldn’t stop me from staying here again. But I’d be more hesitant about recommending it again. I recommended it to some friends that came to market with us. They had kind of the same issue we did. They said their water was at least luke warm tho.

The Hotel is beautiful. The doormen and women were so nice, friendly and super helpful. The rooms were clean and comfortable. Comfy beds and pillows. The hot tub was relaxing and hot. The sports bar was fun, great wait staff. The 24 convenience area has great food, but it’s expensive, but hotel restaurants are. The only downside is you will not get into your room before the check in time. There isn’t really much close by, you need an Uber or Lift to get to most places. Overall great stay.