Dukes The Palm, a Royal Hideaway Hotel

Gayatri was incredible, she greeted us to our room service in Dukes hide away. What a lovely girl. Highly recommend. thank you so much Great stay at Dukes,the best hotel with the palm view. Very nice will come back 100 💯 Gayatri is incredible Thanks again

Excellent service. Vignesh cleaned room very well including bedroom and bathroom. Hotel is a great find on a great location on the Palm in Dubai. I would recommend anyone to consider a stay here. This is a great looking hotel with numerous facilities.

BEAUTIFUL HOTEL, LOVELY AND CLEAN, STAFF EXCELLENT AND ALL VERY HELPFUL, PLENTY OF CHOSE AT BUFFET BREAKFAST, POOL AND BEACH LOVELY, ROOM WITH BALCONY LOVELY, CLEANER IN EVERY DAY WITH BOTTLED WATER, AMAZING EXPERIENCE FOR FIRST TIME IN DUBAI

Had a great stay at the dukes of the palm. Family and I were surprised by the warm greeting colleagues. Room was clean and spacious. Breakfast is really extensive. The receptionist Melody is really value adding by her helping hand. Also the daily cleaning was superb. Would like to have that all days. Special thanks to Kyaw for nice cleaning of our room. Looking forward to go back.

The carpets were stained, and the chair cushion was completely worn out, showing clear signs of age. The mattress was uncomfortable—you could feel every single spring. They had already added a topper, so why not just replace the mattress instead? The air conditioning was so noisy that it was difficult to sleep. There was no separate shower, only a bathtub. Part of the pool area was under construction, so it was unavailable for use. The WiFi was slow. There were no USB plugs in the room. The coffee at breakfast was disappointing, as it all came from machines rather than being prepared by a barista, which you would expect in a five-star hotel. The room was not cleaned on one day of my stay. The Good: The outdoor area is well-maintained and features a beautiful infinity pool overlooking the beach. Breakfast offers a good variety of choices.