Tenaya Lodge at Yosemite

It’s not all bad. But I’ll write the bad first. We were there for four nights. We requested a room cleaning on day 2. It didn’t happen. We asked for more towels and they brought them. Then, we requested a room cleaning for the next day. We saw housekeeping near our room, and thought they would get to it. They did not. We had full trash cans, dirty towels, and not much toilet paper. We followed up about the room cleaning and they told us they couldn’t clean our room because it was almost 5. The front desk told me it was “not their department” and didn’t take responsibility for the room not being cleaned. They promised to pick up the dirty towels, empty the trash, and bring us more toilet paper. They did none of that. What hotel doesn’t replenish toilet paper in four nights???? The customer service was absolutely awful and I cannot recommend this hotel. If you are still interested after reading this, the service in the restaurants is great and the food is good for a hotel. I appreciate that the ice skating was complimentary for guests and that they had a game room for the kids.

Amazon place. Beautiful property. We travel a lot and loved it. The activities are great. Enjoyed the restaurants. The fire pits we so fun. We stayed in the cottages which felt like being in the wood. We would go again. The food at restaurant was great.

The Tenaya Lodge is in an ideal location being just outside the entrance to Yosemite. They offer a lot of really neat activities and amenities on site including tours to the park. We took a 360 tour and it was fantastic. Well worth the money and a great day to see all the best highlights of Yosemite. The rooms could use a little updating but our bed was super comfy. My 3 star review would be a 1 without all the great things listed above. The single negative about this place eclipsed all the positives which was the food. The food quality at the restaurant on site (Jackalope’s) and the pizza place (timber creek) make it seem like the lodge must be on an island where food is extremely difficult to come by. Everything is sub-par at best and the worst part is it odd extremely expensive. If I come back to Yosemite, I would stay farther from the gates in order to not go broke on crappy food. It is quite a shame because this place could be absolutely fantastic if the lodge prioritized the food options and brought in some qualified management of the restaurants.

Stayed in a cottage / lodge here and enjoyed our stay. There were 2 queen beds in the room which was good for storing luggage etc. The cottages made us feel like we were really in the wilderness. Nice restaurant for dinner - also went to the pizzeria the second night which was so convenient to be on site. It was a bit basic in the pizzeria and really quiet so no atmosphere but we had a long day and enjoyed our food so it was fine. There are free smores ingredients in the main lobby. There was a little shop on site. The cleaning/housekeeping of the lodge was not great - we didn't have any spare change to leave a tip (but would have done it the second day) - so maybe that contributed but they really only did the absolute minimum and didnt get rid of our trash can/replenish the tissues etc so that was a shame. Hotel is only a couple minutes outside the south entrance so well located although its about an hour to the yosemite valley area. We didn't have to queue at all to get in the park (entered around 8am on a Friday in October). Make sure you see the south end of the park - e.g. the Mariposa Grove of giant Sequoias is there - you park and get a shuttle - great trees!

Employees and staff very friendly. Don't bother eating in Jacalop restaurant, food was served cold on two occasions. Not worth it. Only place to eat is the Deli, can't go wrong with packaged sandwiches. If you're in to just eating cold cuts or lettus go for it.