Hotel Bristol Palace

we choose this 5star hotel, because its in the very centre, the others a little bit out of the centre. the hotel is very nice inside, beautiful interior. it has no facilities like swimming pool and fitness. Bar is very limited and small, so we found a lot around. rooms are small.

I must give Bristol Palace five TA-points. Not that is the most luxurious you can find, but that is is indeed a well kept old "Palace" - really a Grand Hotel. It's not outdated in any way - modern renovations are made making your stay excellent. You'll find it grand in most respects. Primarily because of the superb staff. Very, very professional, from the reception, concierge, "bell boy" to the experienced staff in the bar and the restaurant. Nothing service-wise lacked. Quite unusual... We had a lovely three-night stay and enjoyed it throughout! Situated near the Ferrari piazza and thereby in the middle of the town. Perfect for reaching everything you would want to see in town. It was rainy on our visit but we could enjoy walking without nearly getting wet, simply because the streets around Ferrari are sheltered in arcades. The entrance is rather humble and the main foyer not big at all. But dominating it all is the grand staircase. Emblematic and said to be the inspiration for Alfred Hitchcock's Vertigo film. In any case it is astounding. Rooms are quite "old style" (which we like) but very comfortable with all you need and want of amenities and services. Very attentive floor staff. A lovely lady took care of us with extra pillows etcetera. Breakfast not overwhelming, but fine indeed. It is served in restaurant Giotto, which I review separately. I would say Bristol is top class and affordable. If you're looking for super modern and/or "boutique", look elsewhere. If not: this is the place to stay in Genoa. Highly recommended! PS A special mention to the superb staff in the bar. This is where a first class hotel really can shine: when the ability to "read" the customers and approach them accordingly is present. So is the case with Bristol. We almost felt we had a friend in the gentleman behind the bar.

Elegant classism and splendid hotel, majestic staircase, incredible spacious room. Located in the heart of the old town and just a few steps from Porto Antico, ideal for visiting and enjoying the gentle Genovese countryside. Very competent and attentive staff. Special mention for Ivan the barman !

Splendid hotel!!!, we arrived early to check in and the recepcionist called Matteo gave us a charming room and explained us every detail of the city to make our two day trip to Genoa simply perfect. Great location, great service, long time since I have been at a five star hotel that deserve it.

We really enjoyed our stay at Hotel Bristol Palace. The hotel is lovely and in the perfect location. It's close to the main piazza, shops and restaurants. The staff is extremely nice, helpful and informative. I highly recommend this hotel!