Hana-Maui Resort

This place is ok. The positives - very friendly staff but throughout. The pool is nice and 24 hours which is rare. The grounds also nice but in need of an update. The main issue with this resort is there is absolutely no food or drink after 8pm which leaves there nothing to do after this time. Understand people come to the area to relax but many arrive later in the evening after a long day sightseeing. There is nothing in the area after this time either. No AC or TV in the room either. Overall fine for 1 night but definitely wouldn’t stay here for a full Hawaii stay

I love this hotel: great staff, lovely plantation style buildings, beautiful location, etc. I visited in 2010 and have long wanted to return. Back then, the hotel looked a little past its best but that was easily overlooked.. 15 years later, it just looks worn out. Whilst everything is scrupulously clean, the mattress in our partial ocean room was lumpy and overly soft, one of the sheets had a hole in it, the bath towels were threadbare and the toilet seat cracked. It's just sad. I hope Hyatt takes things in hand and makes the property worth the price (including the $45 resort fee)

What an amazing place! This property has been on my travel bucket list since it was the Tassajara way back when. It's the most peaceful, gorgeous setting to completely relax on this beautiful side of Maui. Everyone on staff smiles and embodies excellent customer service. Can't wait to come back! Also, the town of Hana is charming and I wish we had spent more time there but it was so hard to leave the lovely bungalow.

The view from the beachfront cottage was fantastic and they have some of the friendliest and helpful staff. However for the 5star expense, I expected better. The mattress was terribly stained and the rest of the property could use an upgrade.

The room was tidy and oversized; slightly dated. The campus is large and a little confusing as the infinity pool was across the street; parking is across the street; dinner is a quick shuttle from the hotel and was mediocre ; breakfast on site and was delicious; be prepared for no tv , heat, or cooling in room; our room was too warm at night as it it didn't feel secure to leave blinds open to allow airflow at night; lots of street noise in garden suite; only coffee was decaf in room much to our surprise first thing in the morning; walked to restaurant and paid $15 for two coffees; at that point it didn't make sense to ask for regular coffee for the room and go back to make those gross one serving coffees. They were kind enough to go ahead and refill those coffees at breakfast altho that is not what they typically allow. there was no early check in -overall decent experience!