Seminole Hard Rock Hotel & Casino Hollywood

Neil(Bellman), Marie (housekeeping)and the door men in vallet(Awesome) Staff has Acomidated Over and Above to the immense amount of request during this visit. Not only for my birthday, also for Several of my friends this week. Thank You Hardrock and the staff that creates the relaxing, fun amazing time

Entice nite club the best bar in the whole hard rock the highest standard in excellence from a very experienced professional bartender.....contributing to a great experience very very elegant and professional we need more bars like this one I give entice 5 stars by itself

Went and the food was great. Went gambling and complimentary drinks only exist for high rollers. I ordered a double of Jack Daniels and was charged 30 dollars. Never be back .

I had booked 2 weekends here. The first weekend we needed a bed brought up. And asked for one 20 times before it was brought at midnight. Council oak food was awful although the server Steven was amazing. The second weekend, we got covid there tk take home with us, and had 200 unity points wrongfully deducted The spa was awful and unauthorized upsells.

The single worst gaming experience and hotel stay imaginable. I called before arrival to confirm access to cash - the agent assured me unequivocally I could use a personal check with no charge, and I asked 3x to make sure I didn't have to stop at the bank. I arrive, only to be told by the cage that not only can you NOT buy in with a check, but the e-check they signed me up for has a limit below one single tournament buy-in, and they snuck in a $150 fee for the privilege. They then told me I could wire funds, so I did - and then spent three hours being told it hadn’t arrived. Only after showing enough staff members (somehow 10 workers behind the cage yet 0 helping customers on line, and all moving at a glacial pace) proof that it had gone through and calling my bank did it “suddenly” appear. I missed the first four levels of the tournament. I tried to extend my stay a second night: the late-night 3rd party concierge service said it would transfer me then hung up, the second agent said it was “impossible” to keep me in the same room after placing on hold for 10 minutes. I walked to the front desk and they did it in seconds - the only bright spot were the two front desk people I dealt with - one a nice man from Haiti and the other a helpful girl whose name escapes me. That night, the hotel TV menu turned itself on at 3 AM blaring, and housekeeping woke me up twice to tell me I needed to check out—when I didn’t. This is all at their "Icon" tier - whatever that means. I am the easiest person to please, and not one aspect was remotely what one pays for. This room alone was $400-$900/night to bilk the tournament players. It cost me so much more than that in terrible sleep and the toll it takes on poker play. Many other players shared horror stories; the consensus is that it's a monopoly in the area, so with the regulatory capture the property has, they can exploit visitors as much as they please. You could not pay me to come back here.