Miramonte Resort & Spa

We stayed at the Tommy Bahama Miramonte between Christmas and New Year's in December 2024. We really enjoyed our time at the resort. The rooms were updated and spacious, the grounds are outstanding, and the staff was pleasant and accommodating.

The food at Grapefruit Basil is delicious! Complimentary bikes to cruise the neighborhood and wellness classes. Beautiful landscaping with lots of flowers. Amazing Mountain View. Pets permitted with a deposit. Very friendly staff. Indian Wells is a lovely area.

We returned as we enjoyed previous stays. Completely different this time. After making reservations I called 3 times and was confirmed a room on ground floor as I have difficulties with stairs. Upon check-in I was told I would need to upgrade to a Villa Suite to be on the ground floor. And here is what you get for a $500 room: check-in 1.5 hours beyond promised check-in time, room not clean and noisy, trash and undefined objects under bed, Keurig coffee pods for a Nespresso espresso machine, broken mirror on floor, broken jacuzzi (in public area), unfriendly & careless front desk staff, $17 daily parking fee still added although promised to be waived, a smart TV without access to Netflix or YouTube and more. The Grapefruit Basil restaurant (which used to be “Tommy Bahama Style”), serves tasteless & completely overpriced meals. Drinks are outrageously expensive and watered down. The waiting staff is extremely friendly but left to serve crappy food. 3 different menus depending on where you sit outside, very confusing. This property has some serious managerial issues. Terrible!

Great stay, great place. Dropped into area from Idyllwild without any reservations thinking we would just bump around the area and pick a place. Really happy with our stay. Starting off the two young women at the front desk were great. I guess booking online is a little better rate, so they told me to do so and then come see them and they would check me in. I fat fingered the phone a bit, unsuccessfully went back in back in and they sorted things for me. By the time it was said and done I had a good rate and very nice room. Both of them were kind and helpful. I wish I had their names to recognize them. Room was very nice. Large, well-appointed and extremely clean. Nice bed, great shower, Pleasent view. Loved it. The buildings were beautiful. Nothing really higher than two stories, great architecture. So nice. The grounds were wonderful. This resort takes a somewhat organic approach, with citrus trees everywhere and your free to pick some to enjoy. They actually have picker sticks to help with higher fruit. This is a neat thing for children too! My girlfriend and I had a riot playing cornhole and appreciated the subtle fun and games touch around the grounds. The fellow playing guitar in the evening was a bonus. The whole place has a cool Mediterranean vibe. Love it. Spent a fair amount of time at the main pool, had a few drinks. Really pleasant and relaxing. The fellow at the bar there was good and like the young women at the front desk, really helpful. I thought the prices for the drinks and the bard menu were reasonable all things considered, it is a resort, and I can be a little sensitive there. I also appreciated self-parking. Not sure of the parking - resort fee as I was happy with the overall price and valued offered, but I don't mind toting my bag myself. All told, not cheap, but a very good value and no one should expect cheap at a resort such as this. There were two things less than pleasant, no real fault of the facility and I hope they addressed. Someone used a corner of the parking lot immediate to where we entered our building as an ash tray : ( Must have 8 or 10 cigarette butts (all the same brand) on the ground. Some less than considerate folks with children (and apparently a dog) checked in the evening before our check out day in a room in close proximity to ours. Much commotion for a while that evening. Ok it's exciting all, kids having fun. It was the medium sized dog that barked loudly for an hour or so the next morning that was not good. Again. we were on our way out, but I did mention it to the desk on the way out and they seemed to take note. Overall, a big thank you to everyone there for helping us start the New Year off in fine style.

The positives were an excellent restaurant and wait staff . Lovely setting on the patio at night with heaters and jazz. Luxury king is a very large room. Fun having grapefruit trees on the property to sample whenever you want. Lots of parking (for a fee of course). Pretty good location. The negatives were the hotel really has work A LOT harder to earn its $30/day resort fee. Room, although "'luxury" was in a depressing ground level unit with a very small patio on the parking lot. The pool (heated at 80 degrees?) was freezing. The room coffee maker was cheesy and the coffee that was given you was disgusting. Room wifi in our room never worked well. Housekeeping was erratic about showing up. No TV remote. Shower soap and conditioner dispensers did not function properly (or were just out of fluid). Toilet paper was without a doubt the cheapest thinnest I have ever seen in my travels. Hallways leading to room were filthy with trash.