Four Seasons Resort Bali at Jimbaran Bay

Went to the Four seasons Bali for a sunset drink - with the intention of checking it out for a future stay for our family as we have stayed at many Four Seasons around the world. Well what a shock. Without any consideration as to if we had a booking or why we were visiting the guard at the front gate rudely refused entry to our car service driver - and hence ourselves. Never experienced anything like this in all our travels around the world - and especially not at any Four Seasons. No drama - very happily asked our driver to take us early to our booking at Cuca which is an exceptional restaurant close by. Their welcome, exceptional service , professionalism, drinks and amazing food made up for the shoddy treatment delivered by the Four Seasons. Shame on you Four seasons- shame!!

Wow! Unparalleled service and experiences at this wonderful property over the Xmas period. Despite some rainy days, the resort was absolutely beautiful and well maintained and the staff, exceptional. We didn't leave the resort the entire time because everything we needed was right here! From check in to check out, from breakfast to turn down, our stay was seamless. If there was one thing missing (and only one!) it was a library. Some days the rain kept us indoors for a few hours and access to books or board games would have been great but that's it...our villa was incredible, we had amazing spa treatments, enjoyed all pool areas with views and all food & beverage in all venues! Too many special mentions to make but here goes; pool staff - the best, restaurants staff - cannot do enough for you, housekeeping - thoughtful and thorough, buggy drivers - witty and prompt, front desk staff - helpful and generous, Vela bar staff - knowledgeable and attentive, management - always talking to guests and interested in your experience, Xmas Tree lighting experience and Santa's arrival - innovative, joyful and generous, cultural experiences - beautiful and interesting. The resort property is older style but in well maintained condition and Villa 104 had was just perfect for us. 5 stars goes to the Pastry Room which really was a highlight every single day! Special thanks to Subi, Nata, Jastin, Rey, Oce, Budi, Yudi and brilliant front desk staff. We observed some entitled guests behaving poorly towards staff at times and never once did the staff react to the embarrassing demanding behaviour of a small number of guests, the staff simply tried harder and that is a credit to them individually and to their training. Thank you Four Seasons Jimbaran Bay for such an amazing stay, we loved every second of it!! Kathryn & Craig Stokes

Sitting here while writing this review. It should be 4 soon. Room not available. Went to the restaurant and table wasn’t available but was given after some time. Asked for rice without sea food. Sea food was there on my plate which I ate and I am allergic to that. Then I asked for booking at the Bali restaurant. Not available. Thank God I am staying here for 1 night only. Not the four seasons people say is good. Please avoid this hotel at all cost.

Amazing service, food, location. Everything about this resort is just amazing. Staff goes out of their way to please our family. We will definitely go back next year. Sundara restaurant at the property was very good and all the staff were super nice !!

First our review is from an off season time so we cannot relate when the Four Season Jimbaran is in high season. Our 4 night stay was excellent. We combined this with a 3 night stay at the Four Seasons Sayan (reviewed seperately). The staff was exceptional. The king bedroom villa was very nice with the infinity plunge pool view of the Jimbaran Bay. The breakfast buffet provided a south East Asian smorgasbord with western dishes. Many items varied each day (turns out they had a 3 day variable menu). While the villas did not have direct access to a beach, main pool overlooked the bay and the Sudara beach club had direct access to the beach. Sundara is part of the resort and can be reached by buggy or walking. Our favorite restaurant was Jala (Balinese cooking). The menu provide many Balinese dishes combined with great service. I would also recommend the Java Cooking academy. You do not need to be a cooking expert to enjoy the experience. For a stress free getaway this provided everything we were looking for.