Hilton Lake Las Vegas Resort & Spa

Clean and comfy rooms. Love all the gold details. Very nice resort with well kept gardens and lounge areas. Definitely see it being a Ritz before. Bartenders were so fun and nice. Food was pretty good but nothing special. Water took forever to get warm in the room which was annoying to leave the shower running for 15 min at least before you could get in it. Biggest problem that dropped my eating was the spa. Nice area but made a nail appointment to show up and be told the lady just went home for the day. I checked in over 1 hour before and went to the joined gym only a few feet away from the spa’s front desk to wait on the appointment. Spoke to the lady at the front desk several times and she knew where I would be and even came to see if I could bump my appointment up which I agree to. Since I was on site I still arrived 15 min early and the technician I guess just decided to leave. Big disappointment since I wasted my day on waiting for the appointment and couldn’t get another one before my event that night.

Well worth the stay for those wanting to get away from all of the hustle and bustle of the Las Vegas Strip. The resort is secluded, well maintained, and very quiet. The staff is courteous. Great views of Lake Las Vegas. Plenty of shopping and dining in the area.

The pictures of this property present the place very well. In reality, this place is old and stuck in the 90's. If you are looking to get away from the crowds, this is the right place. It's not near any entertainment districts. So, you will need to drive to find the entertainment. The strip is 30 minutes away. One nice thing about driving is this place has covered parking that is free. There's millions of parking spaces to choose from. I saw in a number of reviews that the rooms were having temperature regulation issues. We did not have that problem. The rooms were comfortable. The bathrooms, while dated were beautiful and seemed luxurious. A little tip, find a room that is closer to the parking garage if you are car dependent. Otherwise, you could be in for a long walk. We didn't use the pool, but it seemed quiet and at your disposal. Don't plan on using the lagoon for swimming. It did not look very inviting. I certainly wouldn't have let my kids swim there. It looks like it hasn't been kept up in some time. Either this property is really big and hides the amount of people staying in it really well or there isn't many people who stay here. We walked around the place and it just seems like a ghost town.

The Hilton Lake Las Vegas is a beautiful, well run hotel. It’s perched on Lake Las Vegas and about a twenty minute drive from the airport and the Strip. Spectacular rooms, some with balconies, and the grounds are stunning. If you prefer the quiet, relaxing atmosphere as opposed to the noise on the Strip this is a great choice.

want to start by saying this review will likely disappear like the others that have been erased. We booked this venue in September 2022 for our October 2024 wedding, and in that time, we went through seven different contacts. While turnover can happen, the complete lack of care for long-time clients is unacceptable. Six months out from our wedding, everything became a nightmare. Coordinator Brizel fought me at every turn, denying me a food tasting and taking ages to respond while failing to help with a signature drink. We heard from other coordinators just how unprofessional the team was. Invoicing was riddled with errors, and Brizel refused to send a banquet event order to confirm pricing. Then, in a shocking move, she attempted to charge my card $20,000 without any warning or authorization. That was the final straw. My wedding planning turned into a disaster, all due to Hilton’s incompetence. It’s clear they’re struggling to find a reliable team, evidenced by their review deletions. My mother had to fly in for an emergency meeting with Hilton staff just three weeks before the wedding because things were so chaotic. The only relief came two weeks out when we finally got a new coordinator who actually cared. I rarely write reviews like this, but I feel compelled to share my experience. Credit is due to Tommy with room coordination, Jessika for taking over my wedding, Moe for her efforts, and Roswell for lighting. However, I would never recommend this hotel to anyone until they sort out their issues. The lack of communication and organization is glaring—it's a shame, as this venue has so much potential. To add to the frustration: water and bread weren’t served until guests were already seated, a vegetarian guest was offered chicken because they ran out of pre-plated meals we paid for, and there was no security to prevent people from walking into our venue. Bartenders complained about their jobs, making guests uncomfortable, while the front desk staff were rude and unhelpful. Guests with 11 AM check-ins didn’t get into their rooms until 6 PM, and only half of the welcome boxes we had arranged were distributed. This entire hotel is plagued with incompetence. You’d expect better service for a $50,000 venue. The food was subpar, and the food and beverage director was unaccommodating. Salads were on tables before cocktail hour even started. Ellen, the food and beverage coordinator, refused to meet or make necessary adjustments, and dinner service was completely mismanaged. Thank you, Hilton, for ruining my wedding planning experience. I sincerely hope to never have to deal with this resort again. Save yourself the stress—look elsewhere