ARIA Resort & Casino

Mini Fridge kept beverage at 70 degrees. We notified front desk immediately and maintenance never showed. Front desk seemed (put out) that this was problematic. Front desk tried to explain that warm fridge is normal beverage refrigeration. Problem unsolved for our stay. Hopefully this issue will be resolved before renting out this 25th floor room again to another unsuspecting customer.

Room was nice but unfortunately, we never received housekeeping service even though the "service" light indicator was on by our door. We were out of our room most of the day from noon until 6pm. We left the "service" light on when we stepped out for dinner and drinks but when we returned, our room was still not cleaned. We called and informed housekeeping that our room was not serviced. Since it was so late in the evening, we just requested for fresh towels and glasswares. What a huge disappointment paying over $400 a night for a room without housekeeping service.

My husband and I just returned from an entirely disappointing stay at Aria. Knowing that I have a very sensitive respiratory system, my husband selected aria for our stay because a quick Internet will search will tell you that Aria has the best air quality. I don’t know who pay they paid off, because the air is so bad in the casino you can almost see it! We hadn’t realized that Aria allows smoking, and whatever else, so every mandatory walk-through the casino risk and asthma attack. We had a very nice suite on a high floor, but the service was so lackluster. We had to call and ask for a vanity kit for cotton swabs, our room was never made up despite our request, and the time we know for sure that Housekeeping was the morning we were checking out… At 9 AM, despite a do not disturb light being on at the door. There is more that is not worth detailing, just suffice to say that whole experience was surprising and disappointing.

Beautiful hotel, very friendly and accommodating staff! Great restaurant choices. Wonderful selection of Slot machines, and they have to new games out on the casino floor! I think they have the best Spa in Vegas!

My stay at Aria included a suite that was phenomenal. Totally enjoyed the bidet and the spacious areas. The views of the Strip were great! The staff was very friendly and helpful. We dined at "The Catch" and enjoyed the fantastic Truffle Sashimi as well as the salmon. Another restaurant I visited was Javier's. Great breakfast of savory machaca.