The Ritz London

Absolutely perfect from when you approached the front door to leaving. Staff are amazingly helpful, friendly and professional. The rooms are stunning. I did a dust hunt and could find none. Massive beds and pillows are extremely comfy. Every attention to every detail. Cocktail bar was worth a visit. An absolute classic. May it never change.

We had the champagne afternoon tea which was absolutely delicious! We were looked after very well. We were offered extra sandwiches, Which we obviously had to have. As we couldn't finish all our cakes they packaged them up in a lovely box to take home. The 4" birthday cake was a lovely touch and tasted amazing! I had to pay for that though. My 5 year old granddaughter had a pot of hot chocolate, which she loved! It was a really lovely experience and would definitely do it again!

We have been visiting Ritz since 2017 and it is always amazing . Dining room is stunning with exceptional service. Very good food. Afternoon tea lovely as well. Last night we decided to seat in bar area, pass by lobby and service was to die for. We have been looked after by two lovely and attending gentleman’s from Italy and Eastern Europ. Price wise is not cheap but not overpriced like other places in Mayfair. In overall I definitely prefer Ritz than many other restaurants in the area.

3-night stay at the Ritz as a treat for my partners 40th Birthday and we absolutely loved it. It's obviously expensive but from the very 1st moment to the moment we left we were made to feel special, the service was amazing and the staff super friendly. I had made some special requests given the occasion and they were carried out flawlessly and without fuss. Room was lovely and the food, be it dinner or breakfast was top drawer good. The entertainment in the restaurant on Friday evening comprising a band, singer and dancers was wonderful. If you are looking for a modern 5-star hotel with clean lines and modern everything, with charging points everywhere and all the room facilities operated by a touchscreen, you will hate this hotel. However, if like us you want character, history, nostalgia, and an absence of those wretched LED lights in the bedroom that you get these days when you want to sleep, and be taken back in time to the days of liveried footman, uniformed housemaids and the perfect gin martini then you will absolutely love it. You even get a proper room key rather than some horrible piece of plastic. Quintessentially, British at its best. Special thank you to Rita for the way she remedied a small issue pre check-in and looking after us throughout the weekend.

We have just been fortunate enough to spend three nights at this wonderful hotel. From the moment the doormen greeted us from our taxi we knew we were going to have a fabulous few days. Every single member of staff was friendly and went out of their way to make our stay perfect. Nothing was too much trouble and everything was done with a smile. Our bedroom, a junior suite was without doubt the prettiest hotel room we’ve ever stayed in. A complimentary bottle of champagne just added to the experience. It was kept beautifully by chamber maids who always seemed to know when your room needed tidying without us seeing them. Girls you are amazing. We had booked dinner with live music on the Saturday night. The food was exquisite, every course , those chosen and the ‘extras” . The waiter’s and waitresses were quick , efficient and very informative. The sommelier ( sorry I didn’t remember his name ) was fabulous. He was great fun but very knowledgeable. There was nothing we didn’t love and a “happy anniversary cake “ with a candle was brought to us it was the icing on the cake. The musicians and singer added to this really wonderful evening . The dancers came as a surprise to me and goodness they were good. Breakfast , my favourite meal of the day , was the most challenging. I’m indecisive and picking from a menu was a hard choice ! Everything we had was beautiful . Pastries to die for especially the brioche pastries , wow ! Sunday night we chose the Rivoli Bar for a lighter super. I had chicken Caesar salad my husband chose the Ritz classic club. Accompanied by a lovely glass of champagne it was a super way to end a lovely day. I can truly say The Ritz is a very special place . I’m thrilled to have been and hope to be able to return one day . To all the staff , thank you for making our celebration extra special.