Sumaq Machu Picchu Hotel

The hotel at the foot of Machu Picchu was a delightful surprise during my recent trip. The impeccable service, exquisite cuisine, and knowledgeable staff truly set it apart from other establishments in Aqua Calientes. Located conveniently next to the Urubamba river and surrounded by breathtaking mountains, this hotel offers a unique experience for travelers. Despite the rainy weather upon our arrival, the hotel staff was well-prepared with umbrellas and assistance with our luggage. The efficiency and professionalism displayed by the front desk staff, including arranging a late checkout and luggage delivery service, were commendable. Overall, I must say that this hotel is a top choice in Aqua Calientes, and I wholeheartedly recommend it for its exceptional food, services, and picturesque river view.

The hotel is beautiful- we had a river view room, watched all the fun go by! The staff was wonderful - helpful, friendly and all spoke excellent English. The food in the restaurant was the best we’ve had in all of Peru and the servers were attentive. We fully enjoyed our stay!

We booked this hotel for our visit to Aguas Calientes and the Machu Picchu area. We booked all of the transportation, train and Tours to Machu Picchu directly with Ana at the hotel. She made this process very easy. As soon as we arrived to Cusco, our driver was waiting with our name on a sign. We booked a sacred valley tour with the hotel as there were many sites on the way to the train station. We ask the tour Guide to stop in a few extra places, and they accommodate us. When we arrive to the train station everything was in order with our train tickets through the hotel we booked the scenic car and has an enjoyable train ride to Aguas Calientes. Upon arrival to the train station and the hotel representatives were there waiting for us to help take our luggage down to the hotel. At check-in they upgraded us from a queen room to a Riverview king room. We had room service the first night as we have been traveling all day and the food was very good we had breakfast included with our package so we ate breakfast in the hotel every morning it was very good the concierge is at the hotel what was going on with our services and tours and he also suggested a few other sites to see in the area which we did. Luis was always checking with us and making sure that we knew what was going on with our services and tours and he also suggested a few other sites to see in the area which we did. The two are we booked with a hotel for Machu Picchu came with a private God who came and met with us the night before and explained everything that was going to happen the next day. The trip to Machu Picchu was amazing having a guy telling us all of all the history and information about the historic site was great. We had dinner at a restaurant recommended by the hotel called full house and it was very good. We also had dinner in the restaurant at the hotel many nights and the food was amazing definitely try the llama! We also utilize the spa services we got foot rubs and massages and they were very relaxing and well needed after a long day hiking in Machu Picchu. The hotel even surprised us with a complimentary lunch one day for no particular reason. Random acts of kindness! The check out was very easy and they helped get our luggage back to the train station and saw us off with smiles. This hotel and the staff are amazing and we recommend it highly!

Amazing Hotel, great location, excellent food, wonderful Spa, and first class customer service! We stayed 4 nights to visit Machu Picchu and the site in Aguas Cállentes. We enjoyed breakfast every morning in the hotel and had several dinners. The food was very well done. We enjoyed foot rubs and massages after long days of hiking Machu and other sites. Our room was upgraded upon arrival. We book all our airport transfers and tour through the hotel and they made everything seamless! We will return for sure!! Thank you to Luis, Ana and all the amazing staff for your excellent customer service and always making sure we were happy and enjoying our stay.

I stayed in a room with a beautiful view of the river. My husband and I took the opportunity to have an Andido-style massage and relax. It was the best relaxation experience of our lives. Laura and Elizabeth have blessed hands and made us feel like very special people. We feel completely relaxed after the day's trails. much gratitude.