Marquis Reforma Hotel & Spa

Arrived at spa for 2 sport massages..were told we could use the amenities…steam room, hot tubs sauna…well the sauna was lovely…the steam room had a jet engine in it spewing the steam..not very relaxing…the hot tubs were luke warm like a bathtub 15 mins after it was poured. The old guy on his cell phone watching youtube videos at full volume was nice as well. The massages were ok…at $200 each for 60 min I expected a pro massage. Went to pay and the machine was not compatible with Visa…after a call to my bank we realized it was a spa issue…so we waited 15 mins to get a modern machine and pay.. Overall pretty bummed. Went high end expecting high end…🙃

Was on a Business trip at this hotel and was upgraded to a penthouse room with a fabulous terrace. The hotel is a bit dated but the advantage of this is sometimes and particularly in this hotel the staff Amazing people, all very helpul and with a smile in their face The Concierge service is excellent, partularly amazed by José A. really helpfully in Booking great restaurants and giving options in each area. His knowledge of the city is priceless . Breakfast was really nice and exotic coming from Spain. Gym was very complete, though it was freezing there Would really recommend the hotel for the service.

Very good location, clean and nice hotel for a city break. Room was nice enough but only constraint is that they lock the mini fridge door so you can bring your own cool water in which is bizarre! Sometimes they will put coffee out in the reception area and sometimes not which is a shame! The bar seems nice too but always empty. A nice and clean gym too and manned regularly with a personal trainer onsite. Area - plenty of food stalls in the local area including coffee shops. A personal favourite i would recommend is 'Dona Blanca' about 5mins walk away. Traditional huevos rancheros with local pricing.The waiters dont speak much English either so you no its not bland food for tourist :-) i would also recommend the free walking tours (viator/get your guide/freetour) for a chance to really understand the city's culture,best food spots and meet people! We did the cable cars, taco tour and Freda neighbourhood tour. All 3 were fun and well worth it for a tip cost. Lucha libre is good watch too! Dont need the best seats either and dont be fooled by the staff that chauffeur you to your seat because its just for a tip and you dont really need to be chauffeured in! Taco's - we ate an awful lot of tacos from numerous restaurants and good hygienic stalls! All of them amazing but i think the newly michelin guide Taquería El Califa de León was overhyped. Not really worth the 40mins queue and the salsa and pico were very watery.

Fantastic hotel, comfortable and luxurious with a convenient location as well. The pool is private and just perfect. The A La Parrillia restaurant for breakfast was perfect, attentive and welcoming service from Gustavo and Elias. 10/10

Pedro y Joel brindaron un servicio impecable. Los Canarios tienen comida muy delicioso. El buffet esta lleno de deliciosas variedades. We highly recommend this establishment. Thank you again for such great service J.Pedro y Joel we will definitely return!