The St. Regis Mexico City

Exceptional customer service. The Front Desk Mananger, Cesar Vilchis went out of his way to make sure we were happy with our stay. We traveled with our family of four for the first time to Mexico City. Our kids highlight was the hotel experience! They brought them cupcakes to decorate along with some sparkling apple juice! The hotel itself is nicely located and very family friendly! The entire staff we encountered were very attentive and helpful. If you’re looking for a hotel perfect for families I highly recommend this place. Its price tag is worth it !

Possibly the top hotel in Mexico City! The staff is excellent and naturally the service. Mostly excellent decor and the Spa is very nice. The food is surprisingly good inna competitive town. Definitely try the hotel…I would go back. The location is very central, safe and definitely walkable.

The St. Regis is strategically positioned between the best districts making it very convenient for everything and the hotel itself is contemporary, luxurious and with impeccable service. The front office manager and all the staff are attentive and interested in making sure everything is perfect. The St. Regis Butler services is also above and beyond a typical 5-star hotel. Our butler sewed a missing button on my jacket and they press clothes or bring you coffee and unpack or shine shoes- just a very elegant and useful perk. The rooms are very spacious and the floor to ceiling glass opens up the view to all of Mexico City and the bathrooms well appointed with tubs and luxury products Views are beautiful and the breakfast which was included in our rate for Lifetime Titanium members is well beyond you expect- it includes an extensive buffet and a menu and you get both included. Lots of Mexican options as well as Mimosas and champagne are included.

Just checked in to st Regis in Mexico City for 2 rooms . I specially asked 2 rooms either be connected or attached so the kids stay close to us but was given 2 rooms on the same floor but separate from each other .not good . I expected more from st Regis

Outstanding holiday in Mexico City at the St. Regis. Paulina at the front desk went above and beyond to find an excellent room for us overlooking the Diana. Gabriella made sure we were able to book last minute on arrival for the Day of the Dead parade brunch (which was delicious) and also a great view. Tohm, the Manager on Duty was superb and really made sure we had a great experience. Emiliano and Luiz were absolute legends in the Old King Cole bar where we ended up on many nights; and Eduardo and the porters were all amazing and welcoming every day. Housekeeping was excellent and our room kept spotless and fresh everyday including nightly Lindt chocolates. The champagne sabre service was a lot of fun; the pool and gym were excellent. Thanks for a great stay. We’ll be back for sure!