Eden Roc Miami Beach

My daughter and I spent 3 magical days at the stunning Eden Roc for our birthdays! It was nothing short of luxury, leisure and relaxation! We were kindly greated by the wonderful Fernanda, who was so sweet and personalable. She informed us that Roberto, the general manager had graciously upgraded our room to a beautiful Ocean front Junior Suite in honor of our birthdays! Upon entering the suite, we were welcomed with a beautiful array of french macrons and chilled Evian, along a handwritten birthday card from Roberto! This was such a treat to walk into! The room was extremely spacious and immaculate. The bedding was plush, white, crisp and comfortable. We instantly ran to the massive luxury pool area...we had 3 to choose from! We spent the majority of our trip basking in the beautiful sun at the pool and enjoying the breathtaking beach as well. When we had a rainy day, the sweet concierge set us up with so many options of weather friendly activities to choose from. Our stay was never a dull moment. We enjoyed so many delicious lunches at the pool and Ocean Social beach restaurant, and amazing cocktails / appetizers in the grand lobby. Location, service and overall experience is an absolute A++ It was truly a celebration at the Eden Roc! We can't wait to return!

Sold a room with a beautiful view over the beach only to get a room with a condensated window and a view over a walkway. Agent said this hotel had a real vibe with loads going on, but at 8pm each night generally 2 people in the bar and a rude bar woman. Ocean Social was the same with 2 at the bar and a family finishing a meal. No entertainment and nothing locally to walk too, get a car although watch the $55 valet fee that was advertised by Virgin at less than that price, as was the tourist tax! Tourist tax includes welcome drink, never got this and bike hire for an hour free, if the receptionist remembers to give you a code and 2 sun beds per room on the beach, but the umbrella will cost you $25 a day. If you’re a family looking for a family friendly holiday, don’t go here. Hotel seems geared up for conferences and that’s the only time it has any life. Staff disinterested and no courtesy room, so was told to shower by the pool and get changed in the toilet, very classy that! One of the pools was being done up, no advice of this pre travel and had to listen to banging and drilling by the pool as well as massive pipes laid out to pump concrete. On the plus side beach was amazing and pool servers worked hard.

Hotel property was great for both beach and resort pools. Staff was amazing, Martin T showed us great customer service. The room was spacious and luxurious with a rainfall shower and separate oversized whirlpool tub. Balcony overlooked the beach and was so serene. If you want to feel pampered on your miami beach trip this is the spot

I can’t say enough about how incredible my stay was at Eden Rock Hotel. I felt surrounded by people that wanted to take the best care of me and anything I needed from the moment I checked in. I was here on a business trip from New York and dying to get shots of my new product. The Events Director Rico offered to take a few shots of my product as I expressed my strong desire for that! His willingness to assist me in this way demonstrated his genuine care for his guests. Honestly Rico’s hospitality and kindness elevated my stay so much! I Loved staying at Edith Rock so much and can’t wait to go back. Highly recommend!

My stay at Eden Roc has been nothing but incredible. The hotel staff is so accommodating and quick to respond to our every need. The attendees of our meeting are extremely complimentary as well with the hotel, the food and the service provided. I would highly recommend the Eden Roc for any event or even personal travel. And did I mention the rooms too - I don't this there's a bad view here!