Kimpton EPIC Hotel

Great room and a good location but a few disappointments: Lunch only available out on pool deck when we arrived, no restaurant available Poor lighting in room in main area No late check out available at all - I would have happily paid for some convenience

Rodalfo was always so helpful and welcoming when we came in and out of the hotel. Hotel was clean and along a nice river path for walking. Nice to have the fresh coffee in the lobby. Bathrooms and rooms are a good size. Pool looked nice although we didn’t spend anytime there.

Great hotel, great service, Eduardo the bellman was amazing and offered great service with whatever we needed in the lobby! Great experience overall. Views from the room were great and the pool was great, just closes at 6pm which i think is super early. But great hotel overall.

Jean Baptiiste was my valet and literally walked me to my car I will always ask for him by name the Epic needs more loyalty employees as him I will come just for him I trust him can you please acknowledge his professionalism i cannot express my gratitude what more can I say I will tell his manager personally what is it with the 209 characters

Celebrated Valentines day &was amazed @the talent that was @Epic 31 rooftop tonight &what a view! Had to find out the name of the sax player on the roof as Doug Tessler, was phenomenal playing sax & flute & was so much fun watching everyone videotaping him & wanting photos with him & the DJ-CR never stopped playing great music! & what a scene it was trying to get our car, back after & all the different people that were there ~ & Yet, I remember the man, Jardial who greeted us when we arrived, was there to help us ~when we were leaving & we were amazed how he remembered us & was so helpful getting our car for us when we were ready to leave