Le Saint Sulpice

Very nice indeed and would recommend. Breakfast was delicious and the staff extremely attentive. Suites very clean and spacious. We arrived on Monday 23 December to find out that the bar only opens on a Thursday, Friday and Saturday - shame that was not advertised or stated on their website - that is our only grip - when getting in late from a flight and the last thing you want is to go out, we just wanted a glass of wine and a beer in the hotel. The staff were very friendly and very helpful!.

Saint-Sulpice was great! From the moment we stepped in the hotel everyone in the guest services made us feel welcome. The bellmen were amazing. We were able to check in prior to check in time, which was much appreciated since we had just come back from a trip and needed the rest, especially our kids. The suite was good, however, one of the rooms in it can use a little extra space. Overall a wonderful stay!

The location is great for us. We like the rooms, and breakfast is excellent. Old Montreal is an escape, close to the metro to reach other parts of the city, but most important is the staff - friendly, helpful and informed. They make for a very comfortable visit.

I will start by saying that I feel badly about writing a review like this bc my husband and I have stayed at this hotel many times over the years and enjoyed it.. Unfortunately, though, our most recent experience was not great. Something was “off” to us... New ownership? New management? Unclear. But in short we were very disappointed and it is unlikely that we will return anytime soon, despite the great location. Not a four-star experience, nor worth the money that we spent. Staffing: -Staff seemed thin in number and disengaged, even smarmy at times -There was no one to assist with luggage upon arrival or during departure. No one at the front desk said a word about this (not an apology, not a suggestion that they were understaffed so didn’t have bellhops), nor offered any help of any kind. The result was chaos w people lugging bags, kids, dogs though the lobby, grabbing carts to transport items themselves (which they would then leave upstairs), etc -The valet (car) situation was equally frustrating - clearly understaffed so very slow at retrieving our car when we needed it -Our room was clean but cleaners cleaned very late in the day (4pm!) - seemingly understaffed as well Lobby/Hallways: -The lobby was wholly uninviting - nowhere to sit except a small area with a few chairs near an unlit fireplace. This space didn’t seem to be connected to the bar/restaurant any longer, either (we had drinks there in the past ) -The elevators were very beat up - dirty floors and banged up walls that needed repair -The upstairs hallways needed vacuuming Room (executive suite): -Room was huge but largely unfurnished. We had heard that the hotel had been “renovated” a few years ago; if so, this was a truly bizarre result (uninviting, cavernous, very poorly lit) -The main living room layout was baffling… furniture was was sparse and strangely arranged; there was no easy way to sit on the (uncomfortable) couch and watch tv, no desk, just a few chairs scattered around and a small table -The kitchenette was useful but they limited coffee pods to ONE per person, per day -The bathroom was extremely cold -Sufficient bath towels, but one of the bathrobes they provided was completely shredded in spots, as if a dog had ripped through it (still wondering why it had not been thrown away?!) -The bedroom was fine but extremely poorly lit and had an unusually small TV on the wall - too small and too high up to even really use -Smart TV was nice to have but - no Netflix or Apple TV .. so had to use our laptop in the end I am hopeful that this review can be viewed as constructive.

Great location, wonderful service and a big clean room, valley parking is available. Location is steps away from Notre Dame and Old Port. They have good, but sometimes a bit slow with service restaurant on premises. We were in a nice big and clean room. Paid valley parking is for sure very convenient especially at winter.