Naples Grande Beach Resort

The Resort is my favorite! Relaxed feel with a resort friendly vibe. The staff starting with the Valet, Bellman, Front Desk, Housekeeping etc are so nice and helpful. Guest Rooms are spacious and comfortable. I slept great ! The sheets, the bedding, the pillows are so comfortable. The food is spectacular too ! I cannot wait to return !

Outdated rooms. Bathrooms need to be renovated. Coffee-maker with mildew and old coffee grinds in the water tank. Balcony furniture was old and dirty. Shower tiles were dirty. Maintenance staff was not able to resolve the issues with broken door lock to balcony or coffee-maker issues.

I would never stay here again . This is not a good value versus the money paid. Our room was never cleaned. Food was terrible. Staff's response lacked integrity and follow through. Kept promising the "fix it" and never did. It's a 2 star at best. Go elsewhere.

The name of this hotel is deceiving as it’s not actually on the beach. The beach is a mile away and when you get there, there’s an extra charge to use the hotels chairs. I’ve never been to a resort that does that but it sets the tone for what you can expect here. The food is mediocre and overpriced. 2 salads and 2 drinks will set you back about $100. The staff was inattentive and seemed over it. Our room was outdated and everything felt pretty janky. The bathroom door was warped so it never closed right and if I was in the shower for longer than a minute, the water would back up to my ankles. Check in was at 4pm and check out was at 11am. We asked for 11:30 but the request was denied. You’d think for the $900 per night that I was paying, they would have accommodated that request but no. Next time I’m in Naples, I’ll be staying at the Ritz. Should have known better

Lovely hotel with lots of amenities. We were there for a conference. Our room was beautiful with a dual sink, shower and 2 person bathtub. Slept great the temperature was perfect. We also enjoyed the a massage at the spa. I loved that there was a coffee place in the lobby. There was also a gift shop, business center and debit machine in the lobby. We also enjoyed a tram ride to the beach, the driver was very friendly and answered all of our questions. The location was great.