Fairmont Newport Beach
Newport Beach, California
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About the Hotel
Manicured, pristine and beautifully landscaped, the town of Newport Beach perches elegantly over the Pacific Ocean. One of Californiaâ€(TM)s most affluent and stunning cities, Newport Beach offers picturesque sandy beaches, a majestic coastline, infinite recreational activities and world-class dining and shopping. At the newly renovated Fairmont Hotel Newport Beach the wonders of this rich landscape can be enjoyed from a tranquil and luxurious setting, where premier service, exquisitely appointed rooms, a sumptuous spa, and delicious dining promise to make your stay all that it can be, and more.
Location
Fairmont Newport Beach
4500 MacArthur Blvd.
Newport Beach, California
92660
Features and Amenities
- In-Room Amenities
- CD Players
- DVD Players
- Business
- Business Center/Services
- Interests
- City
Reviews for Fairmont Newport Beach
My home away from home!
5 Star all around. I always stay at this hotel when I come into town. It always is amazing. This trip Sarah at the front desk was a standout! She is very welcoming and took care of all our requests to make out trip the best one yet. One request, bring back the room service trays. Makes breakfast in bed a lot easier!
jamesfX9569OU
Beware! Hotel Committed Fraud with my Credit Card info
Pretty unbelievable that this hotel committed FRAUD with my credit card information, it's been over a month, and I'm out hundreds of dollars. I don’t usually leave negative reviews, but my experience with this hotel has been extremely concerning, and I feel it's important to warn others before they book. I’m also hoping that sharing this publicly will prompt the hotel to resolve my refund more quickly. I reserved two rooms, but somehow, my credit card was charged for four. Yes, they used my credit card information to book rooms for people I don't know and I have still not been reimbursed in over a month. This situation is fraudulent and completely unacceptable. After realizing this mistake, I contacted the hotel immediately, expecting it to be resolved quickly. Instead, I’ve spent over a month trying to get these unauthorized charges removed. Every time I call, I’m given inconsistent information. At one point, they claimed they couldn’t issue a refund without first confirming my email address, which makes no sense for a credit card reimbursement. I provided them with my email address multiple times, yet they misspelled it each time, and I have never received any email from their billing department asking me to confirm it. Additionally, despite being told multiple times I would be contacted, I never received a callback. What’s most alarming is that they used my card for additional bookings that weren’t mine, and I’m still waiting for the refund of two charges. While mistakes can happen, the fact that it’s taken this long with no resolution is highly concerning and unprofessional. I’ve stayed at many Marriott properties, but this experience has left me questioning their business quality. If you decide to stay here, please double-check your billing statements and be prepared for a frustrating resolution process if something goes wrong.
Jeremiah C
Disappointed in Newport Beach!
I have always stayed at this hotel when I am in the area, business or pleasure. I have had meetings here and rented a business room for them. The last couple of times I have come to Orange County and stayed here I feel the hotel has downgraded significantly. There used to be no charge for parking, now it is $43 per night self park and $48 per night valet. This is absolutely absurd and just another way to nickel and dime the people staying there. Being a titanium member it is starting to get old paying these high parking charges per night! In addition, the hotel never has an upgrade available any more. I stayed in Room 436, checked in on 9/22 and out on 9/27. Basic King Room. On 9/26, I noticed water running and dripping in the bathroom from the AC system vent through the light fixture in ceiling directly over the sink and down onto items on the counter. Significant leak at that time. Maintenance shows up 15 minutes later and says you will need to change rooms. It was quite an inconvenience and major hassle to pack up all my belongings and move to room 1058. I was told it was an upgraded room...nah, 10 floors up, same room but facing the pool is all. Maybe knock a night hotel or the parking off the bill would have been more appropriate. Very disappointed in the way this hotel has declined! The best part of the hotel is the service in the restaurant for breakfast! Luis and Zach are great and the ladies were also extremely helpful and polite. They get 5 stars...
Shawn Superman K
Renaissance Disappoints
Right at the onset, I want to say that the employees at the hotel are great. They are all friendly, helpful, and willing to go out of their way to help guest. Unfortunately, that is about the best thing I can say about the hotel. From the moment I arrived, it was pure disappointment and aggravation. The credit card machine was not working, so all guests were required to fill out paper forms with our credit card information, which is in itself, quite alarming. I hope that the hotel shredded these forms IF they ever got the technology fixed. It was definitely out all day. Given this situation, the lines were ridiculously long and there was only one poor woman at the check-in desk. She was running back and forth trying to help everyone, but she was only one person. That's why I go back to my statement that the employees are the only redeeming factor about this hotel. In the room, the safe did not work. Again, your employees made it right by having it replaced almost immediately. The A/C unit in the room was so loud it sounded like a truck in the room. The Wifi was terrible. There were parts of the hotel where I could not even get a signal, even though I was using its wifi. Nothing would work until i stepped outside of the building. And the water pressure in the shower was non-existent. The hotel is an airport hotel. There is no charm about the area and the only reason to stay at this hotel is to either be near an airport or you are there for business in the adjacent business parks. The pool area looks like a cement slab with a pool and hot tub in the middle. Absolutely charmless. This would not have been my choice of hotel if I had a choice. I was there for business. And I couldn't check out fast enough. Finally, upon checkout I opted for a copy of my bill to be emailed to me. I am still waiting. I even called, was told to request a copy via email which I did, but I still don't have a copy, which I need to submit to my company. Lesson learned, never trust companies to send, particularly marriott to send anything. Demand a paper copy.
dannycarlucci - home
Great location and service
I stayed one night for a meeting nearby and found the location excellent for arriving at Santa Ana / John Wayne airport. I wouldn't say there's a lot of dining/bar options in walking distance but many options via short uber/lyft drives. The front desk folks were professional, friendly and very nice as I would expect from this brand but don't always experience in different locations across the country. My only complaint was the extremely high prices at the bar/restaurant- I know it's Orange County and I know this is a industry wide issue since COVID but 17 for a single vodka diet coke is a little too much and the food was ok but again - too high priced. A short uber ride opens up a lot better and reasonably priced options. But like I said, this is a nice property and worthy of consideration!
dreampilot - Vancouver, Washington
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