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Manicured, pristine and beautifully landscaped, the town of Newport Beach perches elegantly over the Pacific Ocean. One of Californiaâ€(TM)s most affluent and stunning cities, Newport Beach offers picturesque sandy beaches, a majestic coastline, infinite recreational activities and world-class dining and shopping. At the newly renovated Fairmont Hotel Newport Beach the wonders of this rich landscape can be enjoyed from a tranquil and luxurious setting, where premier service, exquisitely appointed rooms, a sumptuous spa, and delicious dining promise to make your stay all that it can be, and more.
Fairmont Newport Beach
4500 MacArthur Blvd.
Newport Beach, California
92660
The hotel staff was rude and dismissive and I'm a lifetime Platinum at Marriott. More important, the place was dirty and not maintained. I had a roach in my room so that didn't help. Room service staff was very nice but the food was terrible. It's basically an expensive dive.
John R
This is a beautiful hotel with pretty good customer service. The parking however, is a problem. The valets take all the spots for guests that are close to the door and push you into the garage. If you park longer than 20 minutes you pay dearly. Also, the valets holler at you if you take their spots (which are clearly marked for guests) This is definitely a huge lack of customer service as the parking is about them not the guest. Something tells me Marriott corporate doesn’t know if this is going on. Other than that, the rooms were clean and 9 out of 10 of the front desk. Staff was great!
Todd S - Bartlett
Decent hotel, don't really having anything bad to say. But it's super pricey, and then they charge for parking. Not sure the last time it was updated, but everything still looks nice and in good condition. It's a big hotel though, so be prepared to walk a bit depending on where your room is located.
HockeyGirl2727 - Portland, Oregon
I visit many hotels of this kind because I do CAL/OSHA PV Operating Permit inspections. I was here recently to attend an Indian wedding. This place is spotless and has good customer service. Alfred Bedonia, the Assistant Front Office Manager, and his assistant, Nasrin Nemati, were courteous and extended great service. Alfred exemplified good customer service, patience, and perseverance in resolving a small issue, but it wasn't very easy. Thanks, Alfred, Nasrin, and Renaissance.
437krishs
Overall, the stay was "okay". The room did smell like cigarette smoke once we turned on the AC, which leads me to believe that one of the guest in a neighboring room may have been smoking. This is always unacceptable. Also, the pillows were very uncomfortable.
Jimmmyslim
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