The Resort at Pelican Hill

My wife and I made I believe our 5th visit to Pelican Hill, the last 3 times to celebrate her birthday. This was our first visit since Pelican Hill came under the Marriott Bon Voy umbrella. First off we were given a room closest to The Coliseum we have ever had, which was great as we are getting older and this makes the climb up the hill to the pool and diner/breakfast a little easier! On all our previous visits pretty soon after check-in we had been brought a bottle of wine for the room, but not this time. My wife was particularly disappointed as we assumed this was standard practice if you were celebrating a birthday or anniversary… apparently not. Not sure if this was an oversight or a policy change under the new ownership. Stay was really on point though, and as usually every employee was exemplary, including the shops, to the point my wife was send a birthday card by one of the shop staff when she found out it was her birthday. We had fun by the pool, and enjoyed the service from our designated server Maycee (sp?). We did think a lot of the staff were looking a lot younger than in the past, or maybe we are just getting older! No complaints though, all were polite, respectful and ready to assist. Dinner at both The Coliseum and The Pelican Grill were to their usual standard, if not a little better than in the past. We do wish there was a third option though, and disappointed they never reopened The Andrea restaurant. We never got to eat there pre-COVID closure. All in all we loved our stay as usual, and though the change to a Marriot hotel was pretty much unnoticeable bar the wine to the room question. We hope to do the same again next June all being well.

The service was fantastic, nightly entertainment was fun, the bars and restaurants were always a little too busy but that’s okay, turn down service and room service were lovely, the room itself was beautiful with great views. It’s a very long walk to get down to the beach, we went once to check the box. Golf course was in good condition but it took 8 holes to get a drink. I would recommend getting food and drinks prior to a round, we were hungry and parched by the end of ours. We also tried a yoga class which was hilariously bad. I look forward to going back, wonderful overall experience with a little constructive feedback.

Nicest hotel I’ve ever stayed at, George hearty was the front desk person he was very welcoming and made sure we knew all the local spots, make sure you go to beach comer for brunch on the beach. Pelican hill golf course was also ridiculous, felt like I was on the pga tour, no one in front or behind of you. 10/10 stay we’ll definitely be back.

Such an amazing first stay. We used to live in OC and never had the chance to stay here before. Came for my birthday weekend and greeted with a most unexpected gift. Staff called first morning to see how our night was, and everyone at the resort was just amazing. We had such a peaceful, restful, amazing stay and I cannot emphasize enough how much I needed that. Location and accommodation was beautiful and perfectly maintained, and central to all the things we wanted to do. We’ve stayed at the WA and the Ritz, but I cannot imagine staying anywhere else. THANK YOU for a memorable, comforting stay.

What an amazing stay. We got upgraded to the ocean view bungalow. To get to the bungalow, you can drive thru the guarded gate and can park right in front of the bungalow. It’s like our own house we are driving to. We enjoyed the spa as a resort guest. Everything was perfection. No charge to enjoy the spa, lounge, pool, sauna. The spa workers are so accommodating. I had my Prosecco refreshed a few times. Now to our bungalow, the room is huge. Bathroom and the amenities were more than enough to use. Our terrace had an amazing view. We caught the sunset and I was in awe. We had the fireplace on the whole time as it was chilly and made the room even more amazing. Service at the front desk, the spa and everywhere on the resort are wonderful, attentive. I had an exchange with the front desk via the Marriott Bonvoy chat on the app and Cassidy at the front desk was so fast to reply and making the stay right. We enjoyed our stay and cannot wait to splurge to stay here again.