The Resort at Pelican Hill

Overall: 9.8/10 Room: 9.9/10 Villa Incredible, great views with big bathrooms and good seating options, laundry, great lotion/soap and a garage. Gym: 9.7/10 First gym 5 bikes, 5 elipticals, 5 treadmills, free weights to 50 and machines of all types Second Gym 4 treadmills, 4 bikes, 4 elipticals and some outside which was a nice touch. Free weights to 50’s and machines Misc: 9.9/10 Gorgeous views Water or Champagne upon arrival Pool service set up towels and a pitcher of water Lotion and sunscreen available Own stalls in bathrooms floor to ceiling Smells good literally everywhere Great pools Spa was incredible 10/10 The only thing which is why it is not a perfect 10/10 is they have really lame hot tubs in the main pool areas. It just doesn’t fit with the grandeur of the place.

This is our 2nd time at Pelican Hill in 6 weeks. We liked it so much the first time that we booked a second week right away. We cannot say enough about PH. Everything is magnificent. The buildings, the grounds, the Villas and the staff are standouts. We did have one small issue. We called about it and sort of said "Something you should be aware of but these things happen". Response was "Thank you for your understanding but that is not up to our standards. We will get on it straightaway". Now, what a great answer. On the top of the "line" list is the staff. Very attentive but not overbearing. PH is expensive but worth it if you can come.

Just got back from a business retreat there, and I have to say I was pretty underwhelmed. The whole place is pretty lifeless and the service was surprisingly mediocre. It just did not feel special in any way especially given how expensive it was.

We’ve stayed at this hotel several times. The rooms, the views, the staff, the grounds are just incredible. The coliseum pool is breathtaking, the golf courses give you a way to see the natural beauty of the area. If you go with kids they shuttle you to and from the beach.

Overall this is a beautiful resort. I don't give 5 stars unless the venue has EXCEEDED by expectations. The staff here were all wonderful and the views are spectacular if you get the right room (Premium Ocean View King). Our reservation was incorrect, so had to spend a night in a room without a view. Once we got into the room, it was very nice. Large bathroom with plenty of towels and amenities. Living area and a nice patio which has lights for the evening. You might want to take some beverages with you. I requested a bottle of Oyster Bay SB (maybe $15 at the store) - and it was $81!! Quite a markup!! The pool is nice (like bath water -- needs to be cooler) and the service at the pool and also at the Coliseum Grill were excellent. Nice choice of different foods. We ordered breakfast room service which was prompt, but felt like we were eating at a diner. The food was just plopped on a plate -- didn't look very appetizing -- could have much more detail to how food is served. Overall - I would give this a 4 stars since we did experience some issues. Also told that the points would be added to my Marriott account - and 8 days later -- nothing. Try finding how to add them on the Marriott website --- quit a challenge.... You only have 10 days to request.... Overall a beautiful place, but not sure that we would go back.