Mercure Alice Springs Resort

A lovely hotel near town.Staff were so friendly and helpful .Great restaurant with a huge choice for breakfast.Rooms very comfortable with tea coffee etc provided Hotel very convenient for visiting Ayres Rock and School of the air etc and the attractions of Alice Springs

Unfortunately this is the only Accor branded hotel in Alice. Front staff were lacking customer service experience but hats off to bar and restaurant staff who did an amazing job . Food in restaurant was good and reasonably priced. The rooms !!! Could do with a fresh coat of paint. Lacked appeal and character. Compared to other resorts in the area! Well might consider somewhere else next time.

Mercure, Alice Springs This is best described more as an elevated motel rather than defined as a hotel. The location is in the centre of Alice Springs. Reception staff and room staff were very welcoming and obliging. Reception also has a little section with gifts & souvenirs…i’d suggest buy them here rather than in town or the airport. Our room overlooked a garden area and had a quiet setting. The rooms are spacious & nicely presented with the decor giving a little nod to the heritage of Alice Springs. A safe was available in room closet with Iron & ironing board. The shower room appears newly renovated and the shower pressure was great! Be careful exiting the shower as can be a little slippy under foot. TV with remote. The in-room coffee/tea is basic so if you love coffee you’ll be disappointed as no machine or filter coffee or coffee bag. The Breakfast offerings also felt very ‘budget’ overall under the ‘Mercure’ labelling. Barra on Todd the restaurant was, however, very good with a varied menu and obliging staff. We had all our meals on site. There’s a laundry on site with 4 wash machines, 4 driers but half were out of order. Coin only operating. The front desk can help with coins. As i’m petite i felt disadvantaged in here as the machines were top loaders and the only drier available was at a height so difficult to access. 🙃 A portable step would benefit in this laundry. There is a pool with a pool bar but this was never manned during our stay. The pool has towels & beds available (the beds are metal framed and get very hot so use with caution!) The downside to using the pool is that there was indigenous aboriginal children jumping in the pool fully clothed with little regard for paying guests. Alice Springs the town centre was a little undesirable and it felt a little intimidating walking around. There are obvious serious social issues evident; it was advised not to go out beyond sunset. Overall a restful stay was had here prior to our onward journey and we felt safe on the site. The hotel is used by workers/truckers passing through hence there’s varied clientel. This venue has the potential to be huge with some further fore planning and development. It’s a great base and the landscapes and gorges with an hour or so are breathtakingly beautiful. Don’t miss out Ormiston Gorge!

This hotel is full of very loud drunk people that pack rooms. The first night I was woken by loud screaming people below my room multiple times. The hotel had to call the police, yet the same people were in the room yelling and screaming again the next night. This seems to be a hotel in which the city places the unhoused and it brings a lot of problems and the hotel feels unsafe as well as being loud.

The River Court Rooms were spacious and had a great view out over the Todd River bed. The hotel is well located within easy walking distance of shops and major attractions such as the RFDS, Women's Museum, Mega Fauna Museum, and Botanical Gardens.