Aruba Marriott Resort & Stellaris Casino

Wow, what a train wreck this place turned into. First, if you have any status with Marriott ( I am lifetime titanium and Ambassador) it means absolutely nothing here. This property is classified as a “resort” which basically means they don’t have to honor any Marriott members perks. Welcome to Gen Pop! We’ve stayed here many times and have really seen a degradation of what made this place so special to stay at….SERVICE! Seems like a private equity firm bought this place recently and is running it bare bones to prop up bottom line to sell quickly. There no “ servers” on the beach anymore, just runners delivering food they force you to order thru their app which is constantly failing and resetting. Plan to wait 45 minutes for chicken tenders at any time of day). Speaking of the app the towel police will now issue only two thin beach towels per card they give you at check in (which was a mess as well). One towel card per person! Gimme a break! The thinness of the towels in the rooms rival those at the beach! Oh, I was told that since I had one of the more expensive rooms in the hotel (actually three rooms total) I had a guaranteed Palapa on the beach all week. What they didn’t tell me was that since it was free it was a last row unit but if I paid $35 for one I could get closer to the beach. Just go to the failing app and reserve one! Guess what, it wasn’t working! Renovated rooms are nice but somehow they allowed for floating hard wood floors to be installed which transfer sound so thoroughly good luck getting any sleep if there is someone walking in room above you! I believe there may be a clog party in room above me every night and early morning! Hot tub on site is tiny with floating straws and other treats from the million or so kids that use it daily. Not going near that! Dinner at Ruth Chris in hotel was disappointing as well. Horrible service, servers just standing around bs’ing while managers just sits there and says nothing. Now to top it off we finally made it to the first row palapa. When we got here there was a local with her new born in our palapa and she proceeds to tell us that the entire beach is public and she can sit anywhere she likes (which happened to be our palapa). The person from Marriott came over and agreed with this squatter so they had us move palapas to pacify this crazy person….just how we wanted to start the morning! Overall a disappointing trip and it’s only half over. Still a great place to vacation as the weather is perfect as always. If your looking for upscale this isn't the place anymore, its more akin to gen pop in the prison system, think Howard Johnson’s or Holiday Inn… We will be moving to the Ritz or St Regis next year rather than deal with the Marriott that has changed for the worse.

Wonderful property! Rooms were recently renovated. Great location in Aruba. Perfect weather. Attentive staff. We’ll definitely return.

The best resort on Palm Beach. The facility as well as staff and services from the top down deserve to be recognized. My experience at the front desk was outstanding, thanks to Manager Melinda Pineda. Year after year Melinda has gone above and beyond.

We had a great trip at the Marriott Stellars Aruba! Rooms and public spaces are recently updated and clean. The pool has happy hour twice a day. While drinks are expensive (to be expected) it was a nice value. Amazing beach and two pools. Franny at dinner was so sweet and caring. The staff overall were fantastic. Everything we ate was great too. While the hotel was busy, there are always chairs at the pool available. Someone commented that $30 a day for a beach rental was too expensive and they wouldn’t stay here again? It’s a nice hotel in Aruba. $30 for two beach chairs with shade is to be expected. A little bit of a MAGA/Insurrectionist crowd of guests which was interesting. Nonetheless we had a great time and will be back!

BEWARE Nice hotel, nice beach But very disappointed and stressed over beach and pool chair reservations You need to down load an app and pay $30 per chair per day if you need an umbrella in the front, free umbrellas all the way in the back we’re all gone by 8:05 Am!!!!!! We have paid over $3000 for a premium room here for 5 nights There was no mention of charges for beach chairs when we booked This is a deal breaker Will never stay here again under these conditions