The Cliffs Resort

We stayed at The Cliffs Hotel and Spa and Pismo beach for a family wedding. What a beautiful location. Room was well appointed, great space snd furnishings. Restaurant and bar were great good food , excellent drinks. I want to commend the excellent customer service from all staff. Friendly and professional. I particularly want to mention Aaron Connor for his warm personable service. He was welcoming from the moment we arrived and was accommodating when we had a problem with the corners of out bed . I want to add that this is a perfect wedding venue. Thanks to all who made our stay so great!

This is a great hotel to chose for staying in Pismo Beach. I highly recommend The Cliffs. It’s right off 101 you have access to everything here. The parking is either free or valet on site The front lobby staff are warm, welcoming, very helpful, they have the best staff here! You are greeted as soon as you arrive at their glass doors with cheerfulness and kindness. My reservation was made on their website, I highly recommend taking a look at it, lots of choices, and different packages to choose from. You can call and speak to Lin if you have questions, she’s amazing and will take great care of you! This is a beautiful resort to have a wedding / honeymoon with the ocean right at the hotel’s edge, there are different locations on the property to chose from for wedding locations plus a beach you can walk down to right next to the property as well. On the lawn by the pool the hotel has many concerts which are well attended with food from the Marisol which is ocean front with outside amazing views or inside the dining room which is Spanish feel, they also have a beautiful fireplace. The servers are very friendly and attentive , the food is huge portions and delicious. The pool and jacuzzi are right outside the Marisol patio so you can enjoy the ocean views and swim. They also have a SPA and gift ship you don’t want to miss, the services like a facial, foot bath and massage is a great way to spoil yourself or a friend during your stay ! We loved our room on the 5 th floor, ocean front, clean, quiet with a fireplace and the entire property smells so good! Everyone here is super nice and welcoming I can’t wait to return back to The Cliffs! Pismo Pier is a short bike ride or drive away, Grover Beach and Avila Beach are also easy to reach as well for more exploring just ask the Cliffs front desk staff if you need anything, they are all super !

Very nice and clean hotel, when we arrived and checked in, the lady working on reception (sorry I can’t remember her name) noticed it was my partners birthday and offered us an upgrade for a small fee which we did, we had a beautiful sea and pool view with a balcony. The bed was comfortable. They had robes and towels to use when you use the pool and hot tub which are also nicely heated! There is free parking off site about a 3 minute walk away but also a valet service if you wish to use that at an extra cost. We also ate at the marisol restaurant which is onsite and the food in there was excellent too and the waiter JD was very good too! Wish we were staying here a few nights instead of the one. Would definitely recommend this hotel.

I guess the price is all about the location but charging $300+ per night for a room without a view and without even windows / patio doors that you can open is pretty OTT. The room and bathroom were not even as nice as a Best Western to be honest. Couldn’t use the pool area because no dogs allowed which is always bizarre to me if you say you’re a dog friendly hotel and charge a resort fee on top. The grassy area, fire pits, walk down to the beach were lovely but they don’t offer anything beach-oriented for travelers like towels, chairs, picnics…and it’s a public access beach. A lot of missed opportunities to make this an experience that matches the cost. I wouldn’t choose this hotel again.

I called the reservations line for The Cliffs Hotel and Spa to ask questions before I booked. My wife has physical limitations and I wanted to know the difficulty in accessing their beach. I had already eliminated two other hotels because access would be challenging. I asked the Cliffs reservation lady, Lynn, about the access to their beach. She told me that it is not that difficult. In the back of their hotel, there is a small dirt decline and then only about 12 steps to the beach. I also asked if it was a sandy beach or a rocky beach. She lied again and told me that it was a 'sandy, sandy' beach with no rocks. ALL LIES! After booking a room and then checking in, I checked out the access. The access is dirt and rocky and very steep and very treacherous. There are even posted warning signs advising of the difficulty of going down and coming back up. The sign also advised of sea lions on the beach and warned not to approach them. Sure enough, there were a couple fairly large sea lions on the beach and the beach was mostly rocky and rough. This was afternoon and I did not see anyone on this 'beach'. I am upset because we had to leave the hotel to get to a decent beach. I do not like dishonest people and am disgusted that the hotel doesn't take responsibility for their dishonest tactics to book a room. There are other hotels in Pismo Beach at beach level like Sea Venture. Won't stay or recommend The Cliffs to anyone, except maybe a sea lion.