Mahekal Beach Resort

Let me start out by saying that the staff was fantastic and the pools are great. But the photos of the property are misleading, to say the least. The property abuts the beach, but it is a public beach. We paid for an oceanfront room, which meant that starting from early in the morning until sundown we had people constantly walking straight past our porch. No privacy. No quiet. Think about the movie "Summer Rental" and you get the idea. The food was average at best, with the high point being dinner at Fuego (the best items were an extra chage), and the low point being dinner at Olas (really sub-par). Lastly, we paid for the full all inclusive, which on the website says it includes mini-bar, but at checkout I was charged for a bag of peanuts and a bag of potato chips that we took out of the mini bar. I was told that despite what the website says, 'mini-bar' only includes drinks, not other items that are actually contained in the mini-bar. Felt like some cheap nickel and diming.

Ask for Sofia Miranda if you eat at Olas. Outstanding service and personable. She really took care of us. It enhances your experience when you kick off your day with an excellent breakfast and an excellent server. After breakfast at Olas you can move right below to the poolside or a palapa on the beach.

The hotel facilities are magnificent. The beds were comfortable and spotless clean. The food at Olas restaurant was fantastic. We had three different cuisines on three different days. Staff, especially Sofia at Las Olas, was very friendly and helpful. The parking space is limited though. Definitely a good choice for a family vacation.

My family and I stayed at the Mahekal this past March, 2025 and had an amazing time. For reference, my sister had stayed at the hotel two times prior and organized a family stay at the Mahekal. The hotel is super central, located a few blocks away from Fifth Ave (where there are tons of shops and restaurant). The hotel felt extremely safe with numerous security personnel at every access of the hotel. The highlight of my experience was the beautiful hotel, beach front access and incredible staff. Special shout out to Marcos, the hotel staff member who was extremely caring and sweet to my family during breakfast service. Overall, 10/10 experience, we will be returning!

fantastic location... very friendly staff. felt very safe staying here. thoroughly enjoyable and relaxing stay at a great value. atmosphere is very relaxing and tropical. thank you sofia, diego, ishmael and carlos for taking great care of us.