The Nines, a Luxury Collection Hotel, Portland

I need to rave about the wonderful staff. I have stayed at the hotel a couple of times this year and certain individuals deserve mention for exceptional service. The front desk staff on this trip- Michael, Marisa, Anandi (who has taken care of me on every one of my stays) Janessa. Kimberly, Sam, Beau , Christina on earlier trips_ And then there are the bellmen: Paul Scott (thank you for help with my tire) Mike Porter, Nick Fugel, Jason Blackman Scott Sakai, Matt Niemi, and Scott Sakai- thank you for remembering me trip to trip, greeting me with warmth, kindness and a high degree of. professionalism. Anyone wanting good service at a hotel in Portland Oregon will find it here.

After checkout, we could not find our iPad. We called Nines, and the lost and found team was very understanding and helpful. They did a thorough search of our room. They did not find it, but we were able to eliminate our room as a possible location of loss. In general, the room was excellent in every respect. The restaurant for breakfast was superb. Service at every level was polished. The property is lovely with a beautiful location next to Pioneer Square.

The hotel is wonderful, and staff are super welcoming. Above all though my kids always want to come back to this hotel for the welcome mocktail on fridays. Clint knocks it out of the park. It’s the little things that make this place great and we keep coming back.

My husband and I visit the nines every winter for our anniversary and we couldn’t recommend it more! The staff is so friendly and they want to ensure they are maximizing your stay. This year Cruz from the concierge team was so attentive and helpful in ensuring our stay was delightful including in room amenities and helping us set up an in room massage. For being so luxury it’s welcoming how kind and approachable the staff is. We will be returning again soon!

We spent a night in Portland last weekend for the Billie Eilish concert and at the last minute my girlfriend decided to surprise me with a stay at the Nines. She had recently stayed there with a friend and really hasn't stopped talking about the hotel, the service, the food, the location, and what an amazing experience she had and wanted to share the experience with me. What luxury! The hotel itself is simply beautiful. The Nines spares no expense with making everything about it the highest of quality. We arrived early and were able to get an early check-in. The valet and front desk service went out of their way to make our arrival easy and comfortable. Before heading to our room we enjoyed a delicious small plate in the beautiful library. Our room was a corner room on the 12th floor and had amazing city views, from the lite up Christmas tree in Pioneer Plaza to the city landscape and Willamette River. Simply amazing view. Our room was spacious and comfortable. The bed and pillows were perfect as was the rest of the amenities. Sheryl, from the concierge team, surprised us with a bottle of champagne, a basket of local treats and thoughtful welcoming note wishing us a wonderful time at our concert. Sheryl also stopped by to greet us in the hotel library (lobby/bar/dining area) along with the hotel manager. All the staff were so warm, kind and welcoming. I am not sure I have ever experience such wonderful customer service. I can't wait to go back! Located in the center of the city, it is the perfect location. I can't wait to return in the spring and try out the hotel bikes!