1 Hotel Hanalei Bay

This will be our ONLY destination when visiting Kauai!! I would describe this hotel as a “sanctuary.” The grounds are stunningly beautiful and pristine, reminiscent of a 5 star hotel in Bali. The hotel is well run and maintained, with amazingly professional, knowledgeable and friendly staff. We’ve already booked our return stay!!

I have had the privilege of traveling to many countries and staying at some of the world’s most incredible resorts, and as someone who previously worked in the hospitality industry, I can be quite particular about where I stay. That being said, 1 Hotel Hanalei Bay completely exceeded my expectations—it is truly a slice of paradise. From the moment my son and I arrived, we were immersed in the beauty and tranquility of Hanalei Bay. The experience was magical from the start, with a warm and genuine welcome in the lobby. Vincent greeted us with exceptional professionalism, warmth, and energy—he is the definition of The Gold Star Standard in customer service. He went above and beyond to ensure we felt not just welcomed but truly valued throughout our stay. Our room was absolutely stunning, featuring breathtaking views of the ocean with the lush mountains as a backdrop. Every detail was thoughtfully designed to create a luxurious yet peaceful retreat. The pool was nothing short of spectacular, offering an insane view that made every moment feel surreal. We dined at every restaurant on the property, and both the service and food were consistently excellent. One of my favorite moments was sitting back with a cocktail and enjoying the live music—it was the perfect way to unwind. The entire staff, from the concierge to housekeeping, was outstanding. The concierge provided great recommendations for activities, our housekeepers kept our room immaculate, and they even surprised my son with a little robe, which was such a thoughtful touch. Every staff member we encountered, from those watering the plants to those sweeping the floors, greeted us with a warm smile, making us feel truly at home. A special thank you to Vincent, who continued to check in on us throughout our stay, ensuring our experience was nothing short of extraordinary. His dedication and genuine care made this trip one that my son and I will never forget. 1 Hotel Hanalei Bay is a place I will absolutely return to, and I cannot recommend it enough to anyone seeking an unforgettable stay.

Anthony was fantastic at our check in and helping us finding my wife's phone. He is an asset to your hotel. Food was fantastic and the atmosphere was wonderful. Gave us a little cake and prosecco for our anniversary....what a nice touch! Would love to come back

One hotel is more amazing than our dreams, which was hard to do! Sudi checked us in and was the absolute best. He also has amazing photography skills and took a great picture upon arrival. We can’t recommend One Hotel and Sudi enough. It’s amazing.

Wonderful experience at the 1 Hotel. This resort is stunning and the amenities are top notch. The pools and the beaches are wonderful, and the views are spectacular. The service is nice and friendly. They have a variety of vegan options at the restaurants. Valet parking is super nice ($55 a day), but allows in and out privileges so it’s not too bad. It’s going to be hard to stay at any other hotel chain after coming here! Highly recommend and entirely worth the more pricey cost.