Fairmont Le Chateau Frontenac

What a wonderful experience! This was our third year staying at the Fairmont in February. I always think our previous experience is the BEST but am surprised by the little things the staff does to make the next trip better. This time we stayed in the Queen Elizabeth Suite which was a perfect space for three adults. We love the large sitting area and most comfortable beds. Being able to control our heat (we like it cold) was an added bonus as were the charcuterie board on arrival and nightly treats. The French Onion Soup in the Bistro Le Sam was a perfect dinner for a cold night. The breakfast buffet has lots of choices all of which are delicious! As with our past experiences, the staff at the Fairmont are wonderful so helpful and knowledgeable about their hotel and the city of Quebec. My daughters and I would like to give a special shout out to Catherine to for taking such good care of us during our visit. You were amazing! We would also like to thank Maleni and Christine for their assistance when Catherine was unavailable. We are already looking forward to our return visit in February, 2026.

Beautiful historic site, and wonderful location. Great room, comfy beds and great service. The spa area with pool, steam room was very enjoyable. Helpful concierge. The buffet breakfast was delicious. We also had dinner at the hotel glacee with menu provided through hotel - fantastic.

I can’t say enough good things about our experience. The room, the amenities, the location, and the staff were first rate. We had a room with a river view and in the winter, I found this mesmerizing. We were able to walk to all the shops, restaurants and sites in the old town - the whole area was a charming winter wonderland.

Old world charm in the heart of Old Quebec. Best location by far, walk out the front door and Quebec city is at your doorstep. Just wandering the streets from the hotel in winter is something right out of a Hallmark movie. And having Carnaval happening during our visit was the icing on the cake! Not to mention the toboggan ride outside the hotel, lucky for us we had a view from our hotel room window. This is a must do activity so much fun. Check in was quick and easy. We were on the 10th floor which required taking 2 elevators, first to the 8th floor then another one to the 10th. Our king city view room was huge! So much room to spread out and the bathroom was massive. It was nice to come back after a long day of walking to be able to chill out in our room before dinner without being on top of each other. A genius move is having the safe (massive also) in the drawer next to the bed, WOW amazing! No bending over on your hands and knees to access the safe. The designer should be given a huge award and all other hotels should take note. The only interesting thing is you get slippers but no robes, that is a bit confusing. We didn't take the tour of the hotel, kind of wish we did to learn the history but we can read up on that. All staff were great and helpful. A couple of things that didn't hit the mark for me was the massive amounts of people constantly coming and going, kind of took away from the hotels ambiance. And the breakfast buffet, although food choices awesome, if you hit it at the wrong time it was mobbed. At one point felt like I was on a cruise ship standing in line for the buffet. Chateau Frontenac, the place to stay when visiting Quebec City!

What a lovely experience. We went just before Christmas. Everything was nicely decorated. We got ourselves a nice river view room on the 17th floor, gold service, highly recommended. The service was fantastic. Breakfast, appetizers, dessert, all in the gold member lounge were great. Staff was professional and very friendly. We will be back.