Belmond Hotel Caruso

While the physical aspect of the Hotel Caruso is fantastic, it’s the staff that make staying here phenomenal. The staff are so warm, kind, and sincere. A good many of the other luxury hotels we have stayed at have attentive staffs who seem to be perfunctorily “nice” to guests. Not here at the Caruso, they really do care and are genuinely nice. Sure it’s pricey to stay here, but it’s definitely worth it!

A fantastic Hotel with wonderful service the Main Restaurant fantastic a must visit. Only criticism, was the slow Coffee & Tea delivery at breakfast. Concierge were great room superb. With a view of the sea from the large balcony. Breakfast buffet excellent.

My wife visited in October 2024. Location is absolutely breathtaking. Highlights of our trip were the Staff at the Bar (head bartender shared several ideas/recipes with us for making different cocktails), breakfast with best views imaginable, rooftop pool, concierge team, Path of the Gods hike & boat trip back from Positano, and just what an amazing place this was. If you are visiting the Amalfi Coast (or even Italy for that matter), this is the place to stay!!!

When my fiancé and I first started thinking about our dream wedding, we never imagined it could actually be as good as our wildest imaginations. We found the Caruso through Belmond's 'boutique micro-wedding' brochure, and reached out to begin planning in February of 2023. The hotel put us in touch with a local wedding planner, and between her and Donatella, the Caruso's event manager, we planned the perfect wedding at the Caruso sight unseen. Needless to say, we were a little apprehensive leading up to the day, but from the moment the Belmond car picked us up in Naples, every moment was perfect. We had 45 guests for our ceremony (at the church across the piazza from the hotel), cocktail reception, dinner (both at the Wagner Gardens), and party (by the infinity pool!). All of them have been raving about the wedding since it happened. Besides seamless virtual wedding planning, the Caruso itself is one of the best hotels we've ever experienced. The setting is otherworldly, the building is historic, but beautifully preserved, and above all, the service is incredible. Every employee we encountered at the Caruso was unfailingly kind and charming. The staff at the bar remembered us from the first day, the front desk helped us with a thousand little things (lost luggage, misplaced jewelry, laundry, dinner plans, etc. etc.) and more. My now-husband often says that if we had stayed one more day at the Caruso, we would have been permanently spoiled for all other hotels!

From the moment we stepped through the doors, the warm and inviting atmosphere embraced us. The staff's genuine smiles and helpful nature made us feel like valued guests rather than just customers. The attention to detail in every aspect of our stay, from the perfectly maintained facilities to the seamless check-in process, demonstrated their commitment to excellence.