Kimpton Sir Francis Drake Hotel

We stayed here for three nights the last weekend in September and we really enjoyed our experience. Most specifically, The Post Room on the 2nd floor. We were in the Bay Area for 10 days and these guys were the most welcoming, friendly and fun bartenders we came across. Seriously ⭐️⭐️⭐️⭐️⭐️ to them!! Their drinks were fantastic too!! We will definitely return when we visit again. Thank you :))

I recently stayed at Beacon Grand for a week long work trip. I had nothing but good experiences from all staff, from the front desk, F&B, and room service attendants! The two bar tenders I got to know were knowledgeable in their craft and also gave some great recommendations for other local restaurants to try out. The front desk staff were cheerful and helpful, and were able to secure a late check-out for me even though it was a very busy week. The thing that stood out the most to me as going above and beyond was the fact that they were able to quickly locate some items I left in the room and were able to mail them back to me after my stay. Most hotels I have stayed at do not have a system in place to return missing items to guests without giant hoops to jump through, or simply stating that they couldn't find anything without even looking. Thanks again, staff at Beacon Grand, I'll be sure to keep you on the list for places to stay when I'm back in the city!

The rooms at Beacon Grand are absolutely beautiful, and the historic building itself has a lot of character. The renovation has been done very well and visually this is a really impressive hotel. Unfortunately, the service was much more inconsistent. Several members of staff didn’t seem particularly interested in helping, especially in the lobby bar, where at times it almost felt like they would rather you weren’t there. On the other hand, the bartenders and staff at the rooftop bar were excellent, very friendly and welcoming. The lobby is extremely lively and busy, which can be fun if that is the atmosphere you are looking for, but the hotel overall can also feel quite chaotic. My friend had a particularly rough night. A dog was barking in a nearby room for hours, and eventually the fire department had to come and gain access to the room. Once that finally became quiet, a party started in the room next door. It’s a beautiful hotel with fantastic rooms and a great building, but the overall experience felt disorganized and much less relaxing than it should have been.

We were visiting San Francisco on a family holiday and walking through the front doors we were amazed at the decor within ,stunning. Roo M s were spacious, clean and well maintained and room serviced daily. Found staff freindly and knowledgeable. Great location for a trip to San Francisco. Tram right at front door . All attractions close by. Wide array of restaurants and amenities . Will definitely return .

Beautiful hotel! Absolutely stunning. My room on the 10th floor was small but cozy, reminded me of similar rooms in the UK & NYC. The color scheme is chic and classic. Comfortable bed and linens. Huge tv, coffee maker worked. Minor gripes: no fridge for my coffee milk, no ice bucket or luggage rack. No contact from the guest services email I sent 4 days before my arrival asking for early check-in so I could attend a meeting at 2pm though I was able to make it happen. Check-in was chilly, I’ve had better greetings at a Starbucks. Maybe she was having a bad day. Breakfast was great-good coffee! Dining manager was welcoming and accommodating. All in all, I loved my stay and am anxious to return.