Kimpton Sir Francis Drake Hotel

The rooms at Beacon Grand are absolutely beautiful, and the historic building itself has a lot of character. The renovation has been done very well and visually this is a really impressive hotel. Unfortunately, the service was much more inconsistent. Several members of staff didn’t seem particularly interested in helping, especially in the lobby bar, where at times it almost felt like they would rather you weren’t there. On the other hand, the bartenders and staff at the rooftop bar were excellent, very friendly and welcoming. The lobby is extremely lively and busy, which can be fun if that is the atmosphere you are looking for, but the hotel overall can also feel quite chaotic. My friend had a particularly rough night. A dog was barking in a nearby room for hours, and eventually the fire department had to come and gain access to the room. Once that finally became quiet, a party started in the room next door. It’s a beautiful hotel with fantastic rooms and a great building, but the overall experience felt disorganized and much less relaxing than it should have been.

We were visiting San Francisco on a family holiday and walking through the front doors we were amazed at the decor within ,stunning. Roo M s were spacious, clean and well maintained and room serviced daily. Found staff freindly and knowledgeable. Great location for a trip to San Francisco. Tram right at front door . All attractions close by. Wide array of restaurants and amenities . Will definitely return .

Beautiful hotel! Absolutely stunning. My room on the 10th floor was small but cozy, reminded me of similar rooms in the UK & NYC. The color scheme is chic and classic. Comfortable bed and linens. Huge tv, coffee maker worked. Minor gripes: no fridge for my coffee milk, no ice bucket or luggage rack. No contact from the guest services email I sent 4 days before my arrival asking for early check-in so I could attend a meeting at 2pm though I was able to make it happen. Check-in was chilly, I’ve had better greetings at a Starbucks. Maybe she was having a bad day. Breakfast was great-good coffee! Dining manager was welcoming and accommodating. All in all, I loved my stay and am anxious to return.

Amazing hotel! Great location. No car needed because you are in the middle of everything and can walk anywhere. Starlite bar is phenomenal. One of the most popular bars in town with a great beverage program and delicious food. We walked around town and visited many other bars and restaurants, but we kept coming back to the hotel for more. We were also lucky enough to join them during their pop-up drag brunch and that was super fun. They hosted a rockstar chef who created a curated wonderful menu for the occasion. This place has it all! Can't wait to go back.

Great historic hotel. Recommend for any business stays in downtown as it is only a 15 minute walk to Market Street and Moscone Center.