Kimpton Sir Francis Drake Hotel

Everything just fine... except the reimbursement of the Incidental Deposit... It's taking for ever. Too many working days to process the reimbursement.

It was a lovely experience! Staff was friendly, hotel was clean and service was awesome. Definitely will be coming again and we appreciate the hospitality by the doorman Mr. Angelo!

Our first interaction with Alex at the hotel was so memorable, he made us feel so special and welcomed us to San Francisco with a smile! The staff left welcome toys for the kids and a cake for my husbands birthday, so thoughtful!

The Beacon Grand is my hands down favorite place to stay in San Francisco! My husband and I have stayed there 4 times already and we are planning our 5th visit this summer. The staff is helpful and friendly, the rooms are beautiful, and the food and drinks are always good. On one visit we messed up our plans by a day and they graciously accommodated us. On another visit I left things in a drawer and they made the process of getting my things as easy as possible. On both occasions, when our needs were a result of our own failures (lol), the staff kindly and without reservation did all they could to help. We have loved learning about the history of the building and enjoy the way they've updated the space. We can't wait to visit again!

Very small rooms, closet was ten inches wide, bathroom had on shelf that was 4 x 16 in. perfect size to put a hair brush and toothpaste tube but nothing else. No full length mirror.