Kimpton Sir Francis Drake Hotel

My husband and I stayed at the beacon grand at the end of April for a very much needed getaway. To say our experience was EXCELLENT is underrated . We have the privilege of making a friend in the rooms operations manager wali salhi who ALWAYS ensures our stay is first class the entire time. Walk goes above and beyond to not only make your stay enjoyable but he makes you feel like family. His staff is the best and they also treat you like family. This past trip we were introduced to Leif Abram guest relations manager who was just extremely accommodating and helped us to navigate our choices in restaurants if you need recommendations just ask Leif! Of course I can't forget Andre who greets you as you arrive he definitely takes care of you. I HIGHLY recommend booking your next stay at the beacon grand it's in the heart of union square walking distance to everything. You will not be disappointed.

The staff particularly the Management was very rude. What could have been having courteous interactions, often turned dismissive became very quickly escalatory and often unnecessary conjecture needing to be added to every interaction.

It was a very pleasant experience, in a magnificient Hotel full of history and real character. I highly recommend it. We loved it!!

Pleasant stay, hotel personnel available, comfortable bed and clean room. Everything worked perfectly, I will come back

Cleaned rooms every day, great service, fresh water daily. Really nice hotel. Centrally situated. Would highly recommend.