Grand Hyatt Seoul

This has been amazing. The best cocktails my husband and I had in the city! We ordered at least five different cocktails and the bartender Kang, Hyun Seok just killed all of them. He had gotten the true talent in cocktails - it is a must visit if you're in KOREA! TEN STARS FOR YOU!

I had such an incredible stay at this hotel! Every aspect of my stay was simply perfection. I enjoyed a wonderful upgrade to a club room which was incredibly well appointed, and the club was really wonderful. The staff at this hotel are incredible, and the concierge team including Jeanie, Young, Danny, and Arnold are simply the most exceptional concierge team! They even went so far as to leave a note on the window with a very warm welcome for me. Shout out to the GM, Mr. Hildebrand, as my experience is a testament to his incredible leadership. I very much look forward to returning!

I have never in my life felt more unwelcome at a hotel than this one. There are no advertisements that this is an adults-only hotel, but we are unable to go almost anywhere with our child. We have traveled internationally with our toddler on so many occasions (Spain, Italy, Japan, Portugal, America, Caribbean, elsewhere in Korea, and many more) and have been welcomed everywhere except here. They even have a kids play area that is CLOSED 5 of 7 days per week. On top of this I informed it was my husband’s birthday and they informed that they do nothing for this. I am shocked by the service at this “5 star” hotel. Avoid at all costs. Even some of the restaurants that don’t mention restrictions we have now found out we cannot go.

The Grand Hyatt Seoul has many great things going for them but their spa tops that list! I received a 60 minute rejuvenating gold massage, and it was phenomenal! My masseuse was Amber Cho. She is knowledgeable, thoughtful, and STRONG! My massage ended with a stretching exercise curated by Amber customized for my body conditions along with a lovely snack and a drink! Also, the massage room has its own shower and changing room- that was a first for me! Overall, a lovely experience! Do yourself a favor and get a massage by Amber!

Great views and live music - wonderful place to stay and centrally located. Breakfast buffet has to be one of the best around. Early morning is best as it gets busy later morning. Staff is very friendly and professional. We stay every time for business travel to Korea.