Mandarin Oriental Pudong Shanghai

Staying for Chinese New Year in Shanghai My first time staying at the Mandarin Oriental Pudong is awesome and met my expectation. From check-in to check-out, everything was smooth and went well, small problem about payment method existed but solved in minutes. I was given early check-in access as I arrived in the middle of raining. Welcome amenity was nice. Staffs were friendly, dedicated and attentive. Food was delicious and lot of choices. Room cleaning and turndown service were provided in daily basis. I enjoyed the afternoon tea and hors d'oeuvres. I love the hotel location in business district. It is calm and not too crowded as many as touristic places even though is near to oriental pearl tower. I think the letdown is access to metro station is quite far if by foot. I would like to give shoutout and grateful to Sherry who assisted me during check-in and solved payment method problem. Staff who did room cleaning, laundry and turndown service. Staffs in breakfast station. Bell boys who assisted me and my luggage during check-in & check-out (forgot their name). Evelyn & Calion(?) who assisted me during check-out. Overall, Mandarin Oriental is top choice to stay in Shanghai.

Everybody is so kind, especially Anthea. She was all the time helping us to choose the best things to do in Shanghai. It was a really great experience! I recommend the hotel for everyone. The room is so comfortable and the staff does everything possible and impossible to make the experience unique

We have now stayed at the Mandarin Oriental in Shanghai for the third time, and it has firmly secured its place as one of our absolute favorite hotels in Asia. The hotel’s sophisticated design, prime location, and exceptional staff combine to create an unparalleled experience. Even during busy periods, the team remains attentive, professional, and genuinely welcoming, making every stay feel uniquely personal. The highlight for us is undoubtedly the beautifully designed rooms, offering breathtaking views of the Bund that never fail to impress. The Michelin-starred Chinese restaurant is another standout, delivering an extraordinary dining experience that exceeds expectations. During our January stay, I unfortunately fell ill, but even in this situation, the care and attentiveness of the staff made us feel truly supported and in the best hands. Without hesitation, we will return again. In our opinion, this is simply the best hotel in Shanghai.

The tea I drank was very delicious and the staff are very friendly and nice specially Kylie, who served us the delightful tea. Very comfortabke hotel and nice ambient . Clean with. beatiful view. The bar as well was a nice place to drink an Aperol.Thank you.

This is my first time staying here in mandarin Oriental pudong shanghai hotel, the place, ambience and Friendly staffs Anthea & Vivian who can speak good English. The hotel view is good overlooking the river and easy accessible from the tourist places.