Penha Longa Hotel & Golf Resort

I return to this hotel flight on business in Lisbon and I highly recommend it. A drive from downtown but has so much to offer. The beds are comfortable. The Service is a cut above. The staff are friendly and professional. The gym at this property is the best I found in Portugal. Quiet - Serene - love coming back here.

We stayed at Peñha Longa for just under 2 weeks, and we had an absolutely amazing experience. During our stay, we tried pretty much all of their facilities, their restaurants, fitness, pool, spa areas, golf, walks on their grounds, everything, all fantastic, if you’re after a relaxing, fun experience! All their staff members who we came across with were very kind, helpful and genuinely wanted to make our stay very special, which they did. Just to mention some special staff members: the Breakfast Team, the Wellness Team, the Housekeeping Team, The Golf Team and the Spa Team - a massive thank you to you all from us for your kindness, attention and great sense of humour. As guests, it’s pretty frustrating to hear at the hotels when we have a request (especially if it’s something very much within reason), sorry we have to check it with our manager, but this is not the case at Peñha Longa, staff were able to make their decisions there and then upon our requests which makes everything so much nicer and easier, plus this also makes us feel well looked after. Thank you and hope to see you soon.

We found the property elegant yet modern. Our room was stylish and bright. Children can enjoy mini golf next to the outdoor play area which is suited for all ages. The pool area has spa vibes, gym is well equipped and so is the games room. All of the staff were really welcoming and attentive. Margarida made the check in process fun for our child and interactive. Restaurants are of a very high standard and there is a very large choice at breakfast. We only stayed for 2 nights but would definitely stay longer on another visit.

The hotel is located on the territory of former monastery which still has impressive architectural features. The room was nicely decorated, clean and spacious. Breakfast offers good variety of healthy food, including fresh fruits. Restaurants on-site have nice menu choices. On the slightly negative side, the water in outdoor swimming pool was a bit cold.

We stayed at the Penha Longa for 2 nights in August 2024 in the Sintra suite. While a beautiful building situated on beautiful grounds, the staff and service were not what you’d expect for a 5-star resort especially at the prices they were charging. We encountered young, inexperienced, and at times, absent staff, odd and inconsistent housekeeping services – only 1 glass left in room for 2 guests. Our suite desired some definite maintenance (crooked hanging light fixtures, loose towel bars, missing items, stained bathroom floors etc.) Not to mention that despite paying extra for the views from our suite, we could never actually enjoy our balcony due to their microclimate and the extremely strong winds which also kept us up at night. Very disappointing. Would not stay here again.