The Ritz-Carlton, Toronto

Went for a weekend trip with family and kids (ages 6-8) and had a lovely stay at the Ritz. The room (city view suite) was beautiful, comfortable and spacious. The staff were the highlight and exceptional all around. They were especially kind to our kids and made our stay quite memorable. Gurleen and Anthony at the front desk, Concierges Manny & Gregory, Palesh - our breakfast server at TOCA, and the staff at LANO. Manny and Gregory provided great recommendations and were extremely helpful. Location is great for out-of-towners as it is in walking distance to so much downtown. 10/10 stay, thanks to the staff! Look forward to returning again.

i visit this location fairly frequently. Great service, wonderful room (as always). Issue was the room service food was poor. Had shrimp and a mix of dips (hummus, guac, tzaziki) and a Caesar Salad. The shrimp were salt bombs -- almost inedible. The hummus had a sourness that betrayed it has spoiled. The guac wasn't fresh either. For the prices and five-star rating, the food should be much, much better. Hopefully they fix before my next visit. Other than that, the employees are fantastic and the rooms comfy.

Great hotel always stay here during PDAC conference. Great suites very spacious, comfortable beds and good solid service from hotel. Service in the hotel bar at the back though is excellent as are the aperol spritz! I recommend to any business traveller

The Ritz you don't really get much higher end than this in Toronto. Good sized rooms, very comfortable beds, large bathrooms with high quality finish. I am not sure when the last renovation was but the hotel holds up well. I had one issue which keeps me from giving it a 5 star. I had a billing error and it was corrected but took longer than I would expect to be resolved and I have to call back a few times. They were very friendly though and it did it fixed.

Attended a wedding at the Ritz and stayed overnight. Had an incredible time as the service was excellent from the front desk staff, bellhop, room service waiter, and the bartenders and staff at the wedding. The hotel is in pristine shape and looks incredible. The ballroom and the surrounding area was absolutely stunning for the wedding, and the wedding food was amazing. Room was spacious and clean, very nice bathroom. Side note: the chicken fingers we ordered from room service were tremendous!