The Westin Resort & Spa Whistler

This is our second time here and was hoping the first bad experience was a fluke. It wasn’t. Come here for the great location but pay for it with rude staff, late check in, early check out, dirty sheets. What surprised me the most being loyal Marriott member for over 20 years is the sheer indifference of the staff here bordering on rude. I’m treated as if it’s a privilege for me to be able to stay here. Not worth it.

I work in hospitality and never been treated as terrible as here the front desk girls where extremely rude and not helpful at all, I saw them making comments about us when we try to check in, feel it a bit racist in my opinion! not recommended at all

The hotel is located steps away from the Gondola. We stayed for my birthday with our 2 month old baby. We requested for a crib and it was setup in the room when we came. Our baby is too small for the crib so we had to ask them to remove it instead. I liked that the kitchenette is complete with the basics, the bathroom is spacious and clean. We went on weekdays so unfortunately there was no breakfast buffet. Need to take stairs to get to the pool area. I wish the hotel specify it somewhere. Overall, we enjoyed our stay and will always consider to stay in this hotel.

We stayed two nights here at the beginning of December and loved every minute. As a platinum elite member, they graciously upgraded us to a two bedroom suite our first night there. It was absolutely gorgeous! So much space, super comfy beds, and nicely decorated. We had a view of the lift out our window. The location is superb. Walking distance to everything. The breakfast buffet was amazing. My boyfriend says it was the best omelette of his life!! Can’t wait to go back. The service was top notch. I love the new Marriott chat function. Thanks for a wonderful stay Westin team!

Great stay at the Westin. Spacious and clean rooms and the mini kitchen are a very convenient bonus. We had a beautiful view of the snowy mountains. The family enjoyed skiing. We started our trip at a nightmare a..b..b rental, I have never been so appreciative of Westin standards.