The Woodstock Inn & Resort

Was looking forward to a getaway belated gift for my wife and unfortunately needed to change the date of my trip due to unforeseen circumstances. They refused unfortunately to help at all so I am out the $300+ . In these times especially. Guess customer service is the way of the Dino.

My husband and I first visited Woodstock 6 years ago, we walked past the inn and were amazed, it looked so beautiful and elegant. 18 months ago we were lucky enough to have dinner in Richardsons Tavern, so when this visit we were actually going to stay in the hotel, it was a dream come true! It really is a beautiful building in a beautiful location, we were also lucky enough to have snow so that just topped everything. The room was downstairs at garden level and we enjoyed breakfast in The Red Rooster which has huge servings. We also ate in Richardsons Tavern once again. It’s pricey, I’m not going to gloss over that so a one off experience, but it was totally worth it.

My wife brought me over for belated birthday present. When she spoke with the Inn customer service department she noted in passing why we were coming over, never thought anything about the conversion. When we arrived, we both more than surprised by a Hand Written card and birthday gift from from the staff in our room .Every customer service person we meet was more than just pleasant, they seemed to really care about making our visit the best possible. The food and adult beverages are all over the top. Once again, when we ordered a small dessert after our dinner at the Red Rooster, staff bought it out with a birthday candle attached even we never mentioned why we there to the wait staff. I think that anyone who visits her will be more than happy that stayed and enjoyed their time here.

The Inn itself is lovely and fun for a family vacation. However, if you want to enjoy the Woodstock Inn experience, especially if you bring children, avoid the Morgan House. While it was recently refurbished it is little more than a nice AirBNB and far enough from the inn that you cannot allow your kids to go there alone. We were five adults and four kids and as soon as we saw it, everyone was disappointed and wanted to go home. Fortunately, we were able to switch to rooms at inn.

Our family group did cross-country skiing at Mount Peg (golf course plus some higher terrain) for one day, and some of the group went snowshoeing on Mount Tom the second day. We had an excellent experience. The equipment is really good, the staff friendly, efficient and knowledgeable, and the two instructors were very good. A great time was had by all.